account arrowhead-down arrowhead-up mobile-menu search sm-bold-x x-skinny-rounded x-skinny arrowhead-right social-facebook social-googleplus social-instagram social-linkedin social-pinterest social-qzone social-renren social-tencent social-twitter social-vkontakt social-weibo social-youku social-youtube

Please help us improve our website

Take our customer survey to evaluate your visit.

It should only take a few minutes to answer five quick questions. Just click the Launch survey button at the end of your visit to begin.

cancel
Showing results for 
Search instead for 
Did you mean: 
Tips & Tricks

If you want to get the max out of your Xperia phone then check out Xperia tips page.

Google voice search sound only in headphone

SOLVED
Rookie
Message 1 of 5
3,684 Views
Message 1 of 5

Google voice search sound only in headphone

Hi,

 

I have a problem regarding the voice seach function of the Google app on m Xperia Z5 compact.

 

When I perform a voice search by either pushing the microphone icon on the widget or saying "Ok, Google", the phone vibrates and asks me to start speaking but I get now notification sound from the speaker.

 

When I use the app with headphones, I get the sound without any problem.

 

I have tried to remove cache for the app, reinstall it and check settings and all three volume settings.

 

Anyone experince anything similar and have a solution? Or redirect me to wherever I can get help?

 

Thanks!

1 ACCEPTED SOLUTION

Accepted Solutions
Sony Xperia Support
Message 3 of 5
5,090 Views
Message 3 of 5

Re: Google voice search sound only in headphone

Hi @dskio, welcome to our community!

I tested this on a few different phones just like @nolramlb did and I experienced the same behaviour. There is no sound only vibration when not having a headset connected to the phone.

I uninstalled the updates for the Google now application and when it's not updated I receive sound when I say "Ok Google" and a headset is not connected to the phone.

To uninstall updates for the application go to Settings > Apps > Google App > 3 dots > Uninstall updates.

Can you hear the sound from the speaker now?

Let us know how it went! Slightly smiling Face


Official Sony Xperia Support Staff


If you're new to our forums, make sure that you've read our Discussion guidelines.

To get in touch with your local support team, please visit our contact page.

View solution in original post

4 REPLIES 4
Forum Legend
Message 2 of 5
3,680 Views
Message 2 of 5

Re: Google voice search sound only in headphone

well I tried with my Xperia Z5 Compact, and got the same results ( I also tried with X and XZ)

 

this must be how it is supposed to work.

 

the sound is just present on the headphones just to let you know that google now is activated and is ready to listen,. you don't need the sound prompt when looking at the screen .

 

if you need more information, I suggest you contact google now devs since this not sony's app


---------------------------------------------------------------------------
Learn to take care and troubleshoot your Device here:
Xperia Support by Sony: https://support.sonymobile.com/global-en/
Sony Xperia Support
Message 3 of 5
5,091 Views
Message 3 of 5

Re: Google voice search sound only in headphone

Hi @dskio, welcome to our community!

I tested this on a few different phones just like @nolramlb did and I experienced the same behaviour. There is no sound only vibration when not having a headset connected to the phone.

I uninstalled the updates for the Google now application and when it's not updated I receive sound when I say "Ok Google" and a headset is not connected to the phone.

To uninstall updates for the application go to Settings > Apps > Google App > 3 dots > Uninstall updates.

Can you hear the sound from the speaker now?

Let us know how it went! Slightly smiling Face


Official Sony Xperia Support Staff


If you're new to our forums, make sure that you've read our Discussion guidelines.

To get in touch with your local support team, please visit our contact page.

View solution in original post

Rookie
Message 4 of 5
3,635 Views
Message 4 of 5

Re: Google voice search sound only in headphone

Hi,

 

 Thanks both of you for the help.

 

I used to have the notification sound on another Android device (Motorole moto G3) but when I switched over to my Z5 compact the sound was gone.

 

Uninstalling the updates brought back the sound. So this is a feature for the latest app version I guess. I will go to the support forum for the google app to share my thoughts on this.

Sony Xperia Support
Message 5 of 5
3,627 Views
Message 5 of 5

Re: Google voice search sound only in headphone

No problem at all! Slightly smiling Face

Let us know if you get any answer from them after forwarding your feedback.

Have a great day and let me know if there is anything else I can assist you with!


Official Sony Xperia Support Staff


If you're new to our forums, make sure that you've read our Discussion guidelines.

To get in touch with your local support team, please visit our contact page.