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If you want to get the max out of your Xperia phone then check out Xperia tips page.

Google play store apps not updating since oreo update

Commissioner
Message 21 of 38
822 Views
Message 21 of 38

Re: Google play store apps not updating since oreo update

I wasn't aware that you could still reliably run applications from an SD card in Oreo. Is there a particular reason why you must have the apps on the SD card instead of internal memory?

Adviser
Message 22 of 38
812 Views
Message 22 of 38

Re: Google play store apps not updating since oreo update

The apps simply will not update if they are stored on SD card. 

The reason/solution is unknown. 

Commissioner
Message 23 of 38
792 Views
Message 23 of 38

Re: Google play store apps not updating since oreo update

Most apps, with the exception of certain games, don't take up much space. Have you considered storing them in the internal memory instead?

Inhabitant
Message 24 of 38
672 Views
Message 24 of 38

Re: Google play store apps not updating since oreo update

I'm on 32.4.A.1.54 on a Sony Xperia Z5 Compact, and have recently just started getting this exact issue.

 

Is there any solution? Besides moving every, single app to the device, update, then move it back again? This is tedious as I have loads!

 

I'm unsure what happened, just one day it decided to not update SD card apps anymore.

 

Saying "Store everything on the device then" is NOT a solution, nor does everyone have space for this. Why the heck do you think we're using the SD card in the first place? Spesh since I have a 64GB one, why would I not want to use it..

Visitor
Message 25 of 38
665 Views
Message 25 of 38

Re: Google play store apps not updating since oreo update

You describe exactly what I've started to see for the last week or so (including burning through 4G data despite being set to only update over wifi). I'm on the same update. I've moved everything to internal memory and the apps updated successfully. Something was obviously broken for this to start now.

Inhabitant
Message 26 of 38
654 Views
Message 26 of 38

Re: Google play store apps not updating since oreo update

I have reported this problem to Sony, and typically got a generic response of "some apps don't work or update on SD card". 

 

Of course this issue is ALL apps, and only recently. This seems to be affecting at least the X and Z series devices. 

 

Please ALL who are having this issue, E-MAIL Sony at the contact us link on this site, stating your Android version and device. We obviously need this looking into. 

Talent
Message 27 of 38
552 Views
Message 27 of 38

Re: Google play store apps not updating since oreo update

I have a Sony Z5 on 32.4.A.1.54 and have the same thing happening.

 

Moving applications from external to internal storage each time is annoying and almost fills the internal storage.

 

I've tried the normal things including trying a reboot just before an update to clear out any possible issue build up.

 

Sony,

 

Why have you forsaken your loyal customers on this one?

Inhabitant
Message 28 of 38
545 Views
Message 28 of 38

Re: Google play store apps not updating since oreo update

Thankyou Syncr0s. I have e-mailed Sony Support once again about this issue. Hopefully I get something more useful back than just "Repair your phone using PC Companion" again. I bet they'll tell me to factory re-set this time..

 

We know that the problem is in the LATEST version of Google Play store, where there's some incompatability with Sony's version of  Android on these phones, since Uninstalling Updates to Google Play itself temporarily resolves the problem (till it updates itself again).

 

I have found at least FIVE threads on these forums so far, across X and Z range devices, where many people are encountering this EXACT problem. There's probably even more, but it's hard to find with this forum structure.

 

This started about a month ago I believe, likely whenever the last version of the Play store came out.

Learner
Message 29 of 38
484 Views
Message 29 of 38

Re: Google play store apps not updating since oreo update

Same issue as Supernaut here, apps on the sd card have been continually trying to download and munched through over 2GB of data.

 

Apps on phone memory updated no problem, and same as everyone else when I move to phone memory, update and move back to SD card there are no problems.

Inhabitant
Message 30 of 38
481 Views
Message 30 of 38

Re: Google play store apps not updating since oreo update

Thanks Roger.

 

All of you encountering this issue, PLEASE report it to Sony Support directly. It isn't going to fix itself, and they'll probably only bother looking if multiple users report it.

 

Of course you'll go through the usual buffer of "Oh it's probably the apps. oh it's probably the SD card, repair your device" etc as I am (even after directly linking 5 threads on here, all with the same issue). However this is the only way to get it looked at and resolved.

 

Even if you move the apps to the device, update and then move back, you'll have to do it all over again every time each app needs an update.

 

Obviously something changed in Google Play, that is now incompatible with Sony's Android. I can only find THIS specific issue here on these forums.