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Tips & Tricks

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Double tap to wake

SOLVED
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Adviser
Message 11 of 24
946 Views
Message 11 of 24

Re: Double tap to wake

Tapping 3 times works 99.9% of the time, give it a try !

Inhabitant
Message 12 of 24
933 Views
Message 12 of 24

Re: Double tap to wake

Unfortunately I have the same issue with double tap to wake.

Tried with two X Compact phones, both behaved the same. Works randomly, no matter if I tried tapping on center or three times or after I picked the phone in my hand etc.

I am asking Sony engineers to not disregard this problem. Because there is still one.

Adviser
Message 13 of 24
915 Views
Message 13 of 24

Re: Double tap to wake

who marked this thread solved???

Inhabitant
Message 14 of 24
910 Views
Message 14 of 24

Re: Double tap to wake

I wondered myself. This problem is not solved!

Moderator
Message 15 of 24
907 Views
Message 15 of 24

Re: Double tap to wake

@grininja

 

The Original Poster found his question solved, so he marked it.

Try the hints suggested by Jonas.



Feel free to kudo this post or mark it as solution so that other users facing the same issue can find it

Disclaimer: Moderators are not affiliated with or work for Sony Mobile, their posts represent their own opinions and views. Click here to find out more about the different roles in the community.

Inhabitant
Message 16 of 24
904 Views
Message 16 of 24

Re: Double tap to wake

But I did, as I mentioned in my first post. Not only that, I did also a reset and a software repair. I am curious if OP is satisfied, if DTW works properly now.

Moderator
Message 17 of 24
899 Views
Message 17 of 24

Re: Double tap to wake

@grininja

 

Would you go to Settings -> About phone -> Diagnostics -> Test -> perform both Accelerometer and Gyroscope tests?



Feel free to kudo this post or mark it as solution so that other users facing the same issue can find it

Disclaimer: Moderators are not affiliated with or work for Sony Mobile, their posts represent their own opinions and views. Click here to find out more about the different roles in the community.

Inhabitant
Message 18 of 24
895 Views
Message 18 of 24

Re: Double tap to wake

Ok, I did it.

* Gyroscope is OK.

* Accelerometer... I don't know. It seems ok, depending of positioning. If I hold the phone in hand, almost vertically, it is very responsive. If I hold it flat and shake it only on X axis not so much. But, seeing at what force it reacts, I don't think that accelerometer is responsible for a gentle double tap on the touch screen for waking it up...

Moderator
Message 19 of 24
892 Views
Message 19 of 24

Re: Double tap to wake

@grininja

 

Well, my Accelerometer (on Z5) is responding well to shakes in both vertical and horizontal positions. It a bit more responsive in vertical orientation indeed, but still a gentle shake will trigger the vibration in horizontal orientation.

 

You said you tried performing a software repair using Xperia Companion, so this might suggest that your problem in physical. Contacting your Local support would be the best solution if you still under warranty.



Feel free to kudo this post or mark it as solution so that other users facing the same issue can find it

Disclaimer: Moderators are not affiliated with or work for Sony Mobile, their posts represent their own opinions and views. Click here to find out more about the different roles in the community.

Learner
Message 20 of 24
875 Views
Message 20 of 24

Re: Double tap to wake

This is the problem I am having with double tap to wake. For me it works perfectly when actually trying to wake the device, but it's constantly going off in my pocket. I had this problem with the Z3 compact and now I'm having the same problem with the X Compact. Someone at Sony needs to implement the proximity sensor into this feature, as other companies do.