account arrowhead-down arrowhead-up mobile-menu search sm-bold-x x-skinny-rounded x-skinny arrowhead-right social-facebook social-googleplus social-instagram social-linkedin social-pinterest social-qzone social-renren social-tencent social-twitter social-vkontakt social-weibo social-youku social-youtube

Please help us improve our website

Take our customer survey to evaluate your visit.

It should only take a few minutes to answer five quick questions. Just click the Launch survey button at the end of your visit to begin.

cancel
Showing results for 
Search instead for 
Did you mean: 
Tips & Tricks

Troubleshoot, find support articles, run tests with the support app directly on your phone.
Read more and discuss the app here.

Disappointed with battery performance

Inhabitant
Message 11 of 19
1,186 Views
Message 11 of 19

Re: Disappointed with battery performance

I've tried what Aidylucas said. Turned of the wifi and bluetooth scanning in Settings-Location-three dots upper right.
It works! 71% remaining at 6.35pm.
Highlighted
Talent
Message 12 of 19
1,070 Views
Message 12 of 19

Battery tips/advice anyone??

When I got my Xperia X Compact in mid-November, I was amazed at the battery life, totally astounded - even after setting it up with all the apps I want and would usually install, I was getting the promised 3 days battery out of the phone, something which is never usually the case. It was unbelievable to get to day 3 and still be on around 35% battery.

 

However, only 4 weeks on, and I took my phone off 100% charge this morning and I am down to 70% already. What ?? I haven't changed a thing for this sort of dramatic decrease. Also, I can't see any rogue apps, or anything indeed using up my battery power.

 

Have I done anything wrong in terms of looking after my battery and getting the most out of it? It seems far too big a decrease to me in such a short time, and it's averaging just a day now, or even less, compared to the 3 days I was getting just one month ago. Anybody else noticed severe battery drain? Wondering if it could be from an update or something.

Rookie
Message 13 of 19
1,043 Views
Message 13 of 19

Re: Battery tips/advice anyone??

My X Compact's battery has been draining quickly even when I haven't been using the phone. I think I finally found the problem. My cell phone service provider (Ting) uses T-Mobile's network. I am in Seattle and I don't think T-Mobile's LTE signal is very strong. I think the phone uses a lot of energy as it keeps trying to reconnect to the LTE signal. So on Android 6.0.1 I went into Settings > Wireless & networks > More > Mobile networks > Preferred network type and changed the setting from "LTE (preferred)/WCDMA/GSM" to "GSM only".

 

That seems to fix the problem. The quick battery drain has stopped and it looks like I can get through a full day of moderate use again. This is not an ideal solution because data is very slow. You can keep the "GSM only" setting most of the time and switch to LTE only when you need it. At least your battery won't be dead this way. I just found this yesterday to I haven't tried this solution long but so far, so good.

 

Anyone else found another solution?

 

Edit: There are 2 other settings "WCDMA only" and "WCDMA (preferred)/GSM" that are worth testing. They have high data speeds. Now I need to check them to see if they drain the battery quickly. If not, that could be the answer I've been looking for.

Enthusiast
Message 14 of 19
1,001 Views
Message 14 of 19

Re: Battery tips/advice anyone??

I'm on WCDMA ONLY and I'm blown away by the amazing battery life on the X compact.

Heavy use, goes for 6+ hours screen-on time. 

Commissioner
Message 15 of 19
959 Views
Message 15 of 19

Re: Battery tips/advice anyone??

Yesterday I upgraded to Android 7.0 Nougat and the battery has been even worse than before. Like twice as bad. I'll see how things will go today, and in case I'll try resetting the phone. Hopefully the backup/restore will work fine.

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Check my theme collection for Xperia™ devices!
Visit my FaceBook Page
Inhabitant
Message 16 of 19
875 Views
Message 16 of 19

Re: Disappointed with battery performance

Since the Nougat update battery life is phenomenal. Stil at 60% in the evening when I turn to bed. With the previous firmware the phone was allready connected to the charger at diner time.
Adviser
Message 17 of 19
779 Views
Message 17 of 19

Re: Disappointed with battery performance

Could please someone post a screen of his battery consumption?

I have Phone Idle and Google Play Services draining my battery life, and at 13:00 I have 79% with only 33 minutes of Sot.

I'm very sad about battery life of this phone

Screenshot_20170103-125106.png

Screenshot_20170103-125112.png

Enthusiast
Message 18 of 19
760 Views
Message 18 of 19

Re: Disappointed with battery performance

I have read Perhaps it is possible old files on an old SD card from a previous phone may be causing Idle? I have the X compact in every color and then an additional Japanese version with none of these battery concerns... so perhaps Idle is from some sort of situation with an SD card which is in need of reformatting?
Adviser
Message 19 of 19
566 Views
Message 19 of 19

Re: Battery tips/advice anyone??


@GambaXC wrote:

My X Compact's battery has been draining quickly even when I haven't been using the phone. I think I finally found the problem. My cell phone service provider (Ting) uses T-Mobile's network. I am in Seattle and I don't think T-Mobile's LTE signal is very strong. I think the phone uses a lot of energy as it keeps trying to reconnect to the LTE signal. So on Android 6.0.1 I went into Settings > Wireless & networks > More > Mobile networks > Preferred network type and changed the setting from "LTE (preferred)/WCDMA/GSM" to "GSM only".

 

That seems to fix the problem. The quick battery drain has stopped and it looks like I can get through a full day of moderate use again. This is not an ideal solution because data is very slow. You can keep the "GSM only" setting most of the time and switch to LTE only when you need it. At least your battery won't be dead this way. I just found this yesterday to I haven't tried this solution long but so far, so good.

 

Anyone else found another solution?

 

Edit: There are 2 other settings "WCDMA only" and "WCDMA (preferred)/GSM" that are worth testing. They have high data speeds. Now I need to check them to see if they drain the battery quickly. If not, that could be the answer I've been looking for.


This is a good way to save battery life, but it would be good if we could set the mode to change automatically with data on->data off->data on.

Ideally I would use GSM for most of the time, but when I want to use data, it would change from GSM only to all connections and prefer the quickest possible (4G) with pressing the data button. And with pressing the data button again to turn it off, it would return to the earlier network mode, meaning GSM only, to save battery.


______________________________________________________________________________________________________________________________________
Bringing users more features should not mean leaving users without a chance to opt out of those features. No offline calendar nor a sound recorder out of the box? Why?