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Tips & Tricks

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Camera flicker on Xperia X Compact

SOLVED
Inhabitant
Message 1 of 10
4,480 Views
Message 1 of 10

Camera flicker on Xperia X Compact

Anybody experiencing problems with the camera app on the Xperia XC?
When I put the camera on my XC on manual mode with the ISO also on manual the screen flickers in a way like when you take a picture from your tv screen with a slow shutterspeed. The photo just taken gives the same result. It happens in every ISO setting from 50 to 3200. It doesn't matter if the camera is on 20mp or 8mp or whatever. When the ISO setting is on automatic the problem disappears.
For me the manual mode is useless like this.
Camera app version is 2.0.0

1 ACCEPTED SOLUTION

Accepted Solutions
Sony Xperia Support
Message 8 of 10
6,498 Views
Message 8 of 10

Re: Camera on Xperia X Compact

Hi @Hekkie, sorry to hear this.

 

If I understood this correctly the flicker is also visible when you've taken a picture? Could you send me a picture where this is visible in a PM and include the camera settings that were used?

 

If it's possible for you to also send a bug report I'd appreciate that as well.

 

To do this:

  1. Go to Settings > About phone > Build number, tap 7 times on the build number.
  2. Go back and select Developer options then turn on "USB debugging".
  3. Select Logger buffer size and change it to "4 M"
  4. Restart your phone, then replicate this
  5. Go back to Settings > Developer options, select "Take bug report".

When the report is ready you will receive a notification. Tap the notification to share it. I suggest you upload it to Google Drive and then choose to share a public link to the upload and include the link in the PM.

 

Thanks!

sony_sign_logo.png - Official Sony Xperia Support Staff


If you're new to our forums make sure that you have read our Discussion guidelines.
If you want to get in touch with the local support team for your country please visit our contact page.

9 REPLIES 9
Learner
Message 2 of 10
4,465 Views
Message 2 of 10

Re: Camera on Xperia X Compact

I think you need to chage the shutter speed too. If you just control the ISO the camera will adjust the shutter speed in relation to your ISO setting to achieve the 'correct' exposure. Hope this help
Inhabitant
Message 3 of 10
4,457 Views
Message 3 of 10

Re: Camera on Xperia X Compact

No that's not it. It happens in daylight but also in poor light. The problem should resolve when there would be enough light.
When I change the shutterspeed the app sets the ISO back to Automatic. That's strange in my opinion. So far for "manual". I think it's about the same problem XA Ultra users have. Recently they received an update to fix a camera problem with ISO when using manual.
Learner
Message 4 of 10
4,451 Views
Message 4 of 10

Re: Camera on Xperia X Compact

You're right. I just tried it myself. Let's hope there is an software update coming to fix this.
Adept
Message 5 of 10
4,358 Views
Message 5 of 10

Re: Camera on Xperia X Compact

Same problem on Xperia M4 Aqua Slightly smiling Face but isn't a big issue for me . Photos are still amazing 

Commissioner
Message 6 of 10
4,297 Views
Message 6 of 10

Re: Camera on Xperia X Compact

I m not an expert, so I did a test to understand better what the problem was supposed to be. I took a couple of pictures (please don't judge the content Face with stuck-out Tongue):

 

Automatic:

 

Automatic

 

Manual - ISO 400:

 

Manual - ISO 400

 

The latter seems fine to me. But I did notice some flickering when selecting ISO 50. I didn't take a picture because it was too dark anyway.

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Inhabitant
Message 7 of 10
4,268 Views
Message 7 of 10

Re: Camera on Xperia X Compact

Exactly this flickering my X Compact is giving my in every ISO value in normal light circumstances. If it is on ISO 50 in poor light it should be normal.
Sony Xperia Support
Message 8 of 10
6,499 Views
Message 8 of 10

Re: Camera on Xperia X Compact

Hi @Hekkie, sorry to hear this.

 

If I understood this correctly the flicker is also visible when you've taken a picture? Could you send me a picture where this is visible in a PM and include the camera settings that were used?

 

If it's possible for you to also send a bug report I'd appreciate that as well.

 

To do this:

  1. Go to Settings > About phone > Build number, tap 7 times on the build number.
  2. Go back and select Developer options then turn on "USB debugging".
  3. Select Logger buffer size and change it to "4 M"
  4. Restart your phone, then replicate this
  5. Go back to Settings > Developer options, select "Take bug report".

When the report is ready you will receive a notification. Tap the notification to share it. I suggest you upload it to Google Drive and then choose to share a public link to the upload and include the link in the PM.

 

Thanks!

sony_sign_logo.png - Official Sony Xperia Support Staff


If you're new to our forums make sure that you have read our Discussion guidelines.
If you want to get in touch with the local support team for your country please visit our contact page.

Highlighted
Inhabitant
Message 9 of 10
4,215 Views
Message 9 of 10

Re: Camera flicker on Xperia X Compact

Hi Christofer,

Meanwhile I've set the phone back to the initial settings because I ran in some other problems like errors etc. After the reset the camera works perfect. In manual and with the ISO value in any position. Don't know what the problem was but the reset did the trick.
Thank's anyway.
Sony Xperia Support
Message 10 of 10
4,200 Views
Message 10 of 10

Re: Camera flicker on Xperia X Compact

@Hekkie Well I'm glad to hear that! Slightly smiling Face If you do happen to experience this again feel free to let me know.

sony_sign_logo.png - Official Sony Xperia Support Staff


If you're new to our forums make sure that you have read our Discussion guidelines.
If you want to get in touch with the local support team for your country please visit our contact page.