account arrowhead-down arrowhead-up mobile-menu search sm-bold-x x-skinny-rounded x-skinny arrowhead-right social-facebook social-googleplus social-instagram social-linkedin social-pinterest social-qzone social-renren social-tencent social-twitter social-vkontakt social-weibo social-youku social-youtube

Please help us improve our website

Take our customer survey to evaluate your visit.

It should only take a few minutes to answer five quick questions. Just click the Launch survey button at the end of your visit to begin.

cancel
Showing results for 
Search instead for 
Did you mean: 
Tips & Tricks

Want to know more about Xperia 5? To read more about it go here.
If you can't find the answer to your question there please post it here and let the community help you.

Bluetooth disables itself randomly

SOLVED
Apprentice
Message 41 of 65
931 Views
Message 41 of 65

Re: Bluetooth disables itself randomly

It happens again to me. I have X Compact with LG G WATCH R. Problem not solved yet.
Apprentice
Message 42 of 65
926 Views
Message 42 of 65

Re: Bluetooth disables itself randomly

I have latest phone and Android Wear software.
Adviser
Message 43 of 65
914 Views
Message 43 of 65

Re: Bluetooth disables itself randomly

the same for me. Now it is better but the problem isn't resolved to the end.
Adviser
Message 44 of 65
909 Views
Message 44 of 65

Re: Bluetooth disables itself randomly

I have passed a full 24 hours without disconnection.... before it lost connection every 3-4 hours

Adviser
Message 45 of 65
884 Views
Message 45 of 65

Re: Bluetooth disables itself randomly

after 40 hrs, problem is back

One time poster
Message 46 of 65
870 Views
Message 46 of 65

Re: Bluetooth disables itself randomly

Did you guys notice the memory leak problem when the bluetooth failure happens? I've noticed that when I loose bluetooth connection and can't turn it on again, the memory starts to decrease until it is impossible to use the phone and i must reboot it.

Moreover, my build number is still 34.1.A.3.22 and there is no update available..

Highlighted
Adviser
Message 47 of 65
860 Views
Message 47 of 65

Re: Bluetooth disables itself randomly

yes, I recognised the memory leak problem as well
Learner
Message 48 of 65
769 Views
Message 48 of 65

Re: Bluetooth disables itself randomly

Hi all,

 

I just got my new Xperia X Compact and immediately faced a similar issue.

It doesn't seem anyway to be random in my case.

 

I have my phone paired with my car's BT. Everything works fine and the connection is stable.

As soon as I press the voice assistant button on the steering wheel (BMW) the phone BT switches off and doesn't turn back on until I reboot the phone.

I'm using the same with iPhone (Siri) and other Android devices (also an Xperia Z3C) and usually I'm then able to use Google Voice assistant to make phone calls while driving without taking the phone in my hands.

 

I tried already 3 times with the X Compact and got the BT disabled. As I said, it's not random in my case.

 

I also have a Garmin smartband paired in the meantime (no Android Wear. just Garmin app), but usually the connection is stable.

 

Hope it helps

Learner
Message 49 of 65
730 Views
Message 49 of 65

Re: Bluetooth disables itself randomly

Today I have issues with the phone disconnecting from my car's BT while doing phone calls.

It's almost unusable for me like this.

 

Hope the fix will come soon otherwise I'll have to sell the X Compact and go back to Z3C

One time poster
Message 50 of 65
666 Views
Message 50 of 65

Re: Bluetooth disables itself randomly

From hong kong. Same issue on my x compact with lg g watch r, once bt failed can not be turned on again until reboot. And once bt failed, memory leak noted...even no response. Latest firmware and Android wear in use. Please fix it.