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Tips & Tricks

Troubleshoot, find support articles, run tests directly on your phone with the support application.
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After upgrading to Android 8.0.0 Oreo the wired headset stopped working

SOLVED
Message 41 of 50
895 Views
Message 41 of 50

Re: Android 8 Oreo the wired headset (with controls on the wire) not recognized

Please report this issue to Sony Russia tech support so that they do not give users stupid tips on reinstalling the system.

Message 42 of 50
845 Views
Message 42 of 50

Re: Headphones not recognised

Congratulations, Sony!

We all thought that Android 8.0.0 Oreo from Sony blocks the only high quality third party headset, and Sony has its own headset was able to block.

There is only one way out: buying a normal smartphone, do not Sony.

Moderator
Message 43 of 50
839 Views
Message 43 of 50

Re: Headphones not recognised


@Ozon_Alekseiwrote:

Congratulations, Sony!

We all thought that Android 8.0.0 Oreo from Sony blocks the only high quality third party headset, and Sony has its own headset was able to block.

There is only one way out: buying a normal smartphone, do not Sony.


There's another way: wait for the fix that was announced OFFICIALLY by a Sony representative and stop being abusive towards others.



Feel free to kudo this post or mark it as solution so that other users facing the same issue can find it

Disclaimer: Moderators are not affiliated with or work for Sony Mobile, their posts represent their own opinions and views. Click here to find out more about the different roles in the community.

Message 44 of 50
837 Views
Message 44 of 50

Re: Headphones not recognised

How long to wait?

Moderator
Message 45 of 50
834 Views
Message 45 of 50

Re: Android 8 Oreo the wired headset (with controls on the wire) not recognized


@Emirwrote:

 

Note! Software updates are released at different times depending on the operator, market, region or country. Therefore, we cannot give you an exact date for when a specific update will be available for your device. In addition, network operators and specific markets may choose not to use the updates for specific models.


@Ozon_Aleksei

I wish I had a definite date for you, but nope.



Feel free to kudo this post or mark it as solution so that other users facing the same issue can find it

Disclaimer: Moderators are not affiliated with or work for Sony Mobile, their posts represent their own opinions and views. Click here to find out more about the different roles in the community.

Message 46 of 50
829 Views
Message 46 of 50

Re: Android 8 Oreo the wired headset (with controls on the wire) not recognized

Critical errors of this level should be corrected within a week!

I've been living with this for three months!

Sony Russia still does not know about the existence of this problem. Please let them know so they don't direct users with this problem to service centers for updates!

This attitude of Sony to users not only irritates, but also undermines the credibility of the brand.

Highlighted
Message 47 of 50
4,196 Views
Message 47 of 50

Re: Android 8 Oreo the wired headset (with controls on the wire) not recognized

Today my Android 8.0.0 Oreo got a new build 34.4.A. 2.50

My headset Audio-Technica is working again. I think that with this build will work and other headsets mentioned in this blog. I think that this problem is Android 8.0.0 Oreo removed.

Thank you all for your help and participation.

Visitor
Message 48 of 50
771 Views
Message 48 of 50

Re: Android 8 Oreo the wired headset (with controls on the wire) not recognized

I'm using an B&O BeoPlay H3 ANC, and the upgrade to 34.4.A.2.50 did nothing for me.

They worked perfectly fine under Android 7, but throughout all Oreo version they are not detected by the phone.

 

I tried all the troubleshooting advice here to no avail.

 

However, but using completly passive 3,5mm headphone jack adapter I can trick the phone and use them. So I'm fairly sure there are still some software shenanigans going on.

One time poster
Message 49 of 50
267 Views
Message 49 of 50

Re: After upgrading to Android 8.0.0 Oreo the wired headset stopped working

Not had any problems on my Sony Xperia XZ with heafset usag

One time poster
Message 50 of 50
191 Views
Message 50 of 50

Re: Android 8 Oreo the wired headset (with controls on the wire) not recognized

Ive got this problem about 2 months ago and still havent found a fix.

Have a pair of philips wired earphones ive been using with my sony xperia x compact for ages. They still work with my pc or other things

I had some headphones laying around that do work with the phone. Tried most fixes ive seen on fora but i just cant figure it out