account arrowhead-down arrowhead-up mobile-menu search sm-bold-x x-skinny-rounded x-skinny arrowhead-right social-facebook social-googleplus social-instagram social-linkedin social-pinterest social-qzone social-renren social-tencent social-twitter social-vkontakt social-weibo social-youku social-youtube

Please help us improve our website

Take our customer survey to evaluate your visit.

It should only take a few minutes to answer five quick questions. Just click the Launch survey button at the end of your visit to begin.

cancel
Showing results for 
Search instead for 
Did you mean: 

Accepted Solutions makes a difference!

Did you know that by clicking the Accept as Solution button You will help other people visiting the community to find their answer? Learn more.

Psst - What do you think about our community? Take a moment and share your thoughts around this community by doing this short survey.

cover of phone started to wear from edges....

SOLVED
One time poster
Message 1 of 23
4,781 Views
Message 1 of 23

cover of phone started to wear from edges....

the cover of my phone has started to wear off from the edges. this is happening for the bottom cap as well as main cover.

since the cover is supposed to be scratch resistant will i get a replacement since i am under warranty?

if not what is its cost in india (main cover as well as battom cap)?

i dont understand how this happend as i handle my phone with lots of care.

1 ACCEPTED SOLUTION

Accepted Solutions
Forum Legend
Message 8 of 23
2,531 Views
Message 8 of 23

Re: cover of phone started to wear from edges....

yeah, the scratch resistant part is only the glass, not the body and the shatterproof film.

Scratch resistant-  possible but difficult to scratch

Scratch proof- impossible to scratch



________________________________________________________________________________
The Man! The Myth! The Forum Legend! -Scott Sterling
22 REPLIES 22
Emperor
Message 2 of 23
2,201 Views
Message 2 of 23

Re: cover of phone started to wear from edges....

when you say the cover do you mean the film on the screen? that's the shatter proof film and it is not scratch resistant, the glass under it, it is scratch "resistant" NOT scratch proof.

Don't forget to mark the Correct Answers & Helpful Answers

unrelated topic, if you have some time please check this thread

http://talk.sonymobile.com/thread/44888




"I'd rather be hated for who I am, than loved for who I am not." Kurt Cobain (1967-1994)

Forum Legend
Message 3 of 23
2,201 Views
Message 3 of 23

Re: cover of phone started to wear from edges....

It's only the screen that is scratch resistant, not the whole body



________________________________________________________________________________
The Man! The Myth! The Forum Legend! -Scott Sterling
Highlighted
Visitor
Message 4 of 23
2,201 Views
Message 4 of 23

Re: cover of phone started to wear from edges....

can you post a pic ?

One time poster
Message 5 of 23
2,201 Views
Message 5 of 23

Re: cover of phone started to wear from edges....

no i dont mean the screen.

i mean the black casing/cover of the phone.

that's the shatter proof film and it is not scratch resistant, the glass under it, it is scratch "resistant" NOT scratch proof.

do you mean that if i drop my phone on the ground the glass screen wouldnt shatter just because of the "shatter proof film"?

& what is the difference between scratch resistant & scratch proof?

One time poster
Message 6 of 23
2,201 Views
Message 6 of 23

Re: cover of phone started to wear from edges....

are you sure?

One time poster
Message 7 of 23
2,201 Views
Message 7 of 23

Re: cover of phone started to wear from edges....

tried to take a photo but nothing appers clear in photo.

there is a layer of soft material (which we see on the cover) on a shiny plastic which is also black.

in my case the soft material is eroded & the plastic is visible....Slightly frowning Face

Forum Legend
Message 8 of 23
2,532 Views
Message 8 of 23

Re: cover of phone started to wear from edges....

yeah, the scratch resistant part is only the glass, not the body and the shatterproof film.

Scratch resistant-  possible but difficult to scratch

Scratch proof- impossible to scratch



________________________________________________________________________________
The Man! The Myth! The Forum Legend! -Scott Sterling
Visitor
Message 9 of 23
2,201 Views
Message 9 of 23

Re: cover of phone started to wear from edges....

how can it wear at edges ?Thinking Face. Unless the edges encounter friction often, how can material start to erode ? are you using a phone cover ?

One time poster
Message 10 of 23
2,201 Views
Message 10 of 23

Re: cover of phone started to wear from edges....

no