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Unable to connect xperia u to pc

SOLVED
One time poster
Message 11 of 35
4,406 Views
Message 11 of 35

Re: Unable to connect xperia u to pc

@johan can you please reply. its been a day now.

also i have 1 more problem.

when i connect 2G on my phone then i cannot do browsing however i can use facebook, gmail, apps which require internet.

if you do not reply then i will assume that my handset is faulty & get it replaced by using this thread as a reference.

& who made this thread 'Assumed Answer'? where is the answer?

please change it to unanswered!

- your angry customer.

Emperor
Message 12 of 35
4,406 Views
Message 12 of 35

Re: Unable to connect xperia u to pc

ok how about on your pc create a new administrator account > install SUS and update JAVA > restart your PC > turn off your firewall and antivirus > run SUS > connect your phone

Don't forget to mark the Correct Answers & Helpful Answers




"I'd rather be hated for who I am, than loved for who I am not." Kurt Cobain (1967-1994)

One time poster
Message 13 of 35
4,406 Views
Message 13 of 35

Re: Unable to connect xperia u to pc

extremely sorry to say that this didnt work either.Crying Face

maybe i have to install w7 on my pc now.Anguished Face

let go of this problem, but what about the internet issue i have mentioned in my previuos repiles?

Sony Xperia Support
Message 14 of 35
4,406 Views
Message 14 of 35

Re: Unable to connect xperia u to pc

About the connection issue, I think that you will have to confirm if this problem is related to your PC or if it's your phone. Do this by testing on another PC. If you get the same problem it's probably something wrong with the phone, and in that case I suggest that you have it checked at an repair center.

About not being able to browse on 2G sounds strange, do other browsers work?

Do you get the same problem using other SIM cards?

One time poster
Message 15 of 35
4,406 Views
Message 15 of 35

Re: Unable to connect xperia u to pc

hello johan,

thank you for replying.

regarding connecting to pc i have already said that i was able to connect my phone to my friends pc. i dont have any other pc with xp to test this. i think i will install windows 7 on my pc & let you know about this.

regarding browser now the tables have turned. Smiling Face with open mouth & closed Eyes

browser works fine but gmail & facebook are unable to sync. Anguished Face even google play says no connection. but if i go to browser everything works fine. Thinking Face

this was my 1st smartphone & will remain the last.

i will now return this faulty piece go to good old symbian.

atleast it doesnt give me so many headaches. i am wasting my time trying to figure out this phone but it just tries to give me new problems everytime.

& out of fear of this i havnt yet connected the headfones as i have seen one deadly bug on this forum filed by adi.

AlertAlertAlert

One time poster
Message 16 of 35
4,406 Views
Message 16 of 35

Re: Unable to connect xperia u to pc

Hello,

I bought XPERIA U and I have a problem with connection to PC. I have this massage:

untitled.JPG

Can you please someone from support help me with this massage and how can be done.

Emperor
Message 17 of 35
4,406 Views
Message 17 of 35

Re: Unable to connect xperia u to pc

didn't you posted this on another thread? just remove the SIM pin and try again

Don't forget to mark the Correct Answers & Helpful Answers




"I'd rather be hated for who I am, than loved for who I am not." Kurt Cobain (1967-1994)

One time poster
Message 18 of 35
4,406 Views
Message 18 of 35

Re: Unable to connect xperia u to pc

Thanke you uliwooly but I don't have SIM pin I will remove my sim. My mobile have standard sim card is it possible this error to be for this - when I bought from shop explain me my sim card have to be mini?

One time poster
Message 19 of 35
12,415 Views
Message 19 of 35

Re: Unable to connect xperia u to pc

found the solution here

One time poster
Message 20 of 35
4,406 Views
Message 20 of 35

Re: Unable to connect xperia u to pc

thanks uliwooly for your help.

finally found the solution. Slightly smiling Face