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Problem connecting with my laptop via bluetooth

SOLVED
One time poster
Message 1 of 13
4,563 Views
Message 1 of 13

Problem connecting with my laptop via bluetooth

I've managed to transfer files from the phone onto my laptop via bluetooth, but not the other way round. My phone shows as "needing troubleshooting" in the devices list, and this is what I get when I try to troubleshoot it:

bluetooth.JPG

Can anyone help?

Ta!

1 ACCEPTED SOLUTION

Accepted Solutions
Visitor
Message 5 of 13
3,566 Views
Message 5 of 13

Re: Problem connecting with my laptop via bluetooth

I had similar problem, Updated the drivers from broadcom website resolved most of it.

5 of 6 drivers installed after updating the drivers. I don't know the purpose of 6 drivers but I can transfer files and connect my laptop for audio and phone.

12 REPLIES 12
Forum Legend
Message 2 of 13
3,048 Views
Message 2 of 13

Re: Problem connecting with my laptop via bluetooth

Xperia™ P, Xperia™ U, and Xperia™ sola drivers


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Learn to take care and troubleshoot your Device here:
Xperia Support by Sony: https://support.sonymobile.com/global-en/
Forum Legend
Message 3 of 13
3,048 Views
Message 3 of 13

Re: Problem connecting with my laptop via bluetooth

do you have PC companion installed?


---------------------------------------------------------------------------
Learn to take care and troubleshoot your Device here:
Xperia Support by Sony: https://support.sonymobile.com/global-en/
One time poster
Message 4 of 13
3,048 Views
Message 4 of 13

Re: Problem connecting with my laptop via bluetooth

Yes.

Visitor
Message 5 of 13
3,567 Views
Message 5 of 13

Re: Problem connecting with my laptop via bluetooth

I had similar problem, Updated the drivers from broadcom website resolved most of it.

5 of 6 drivers installed after updating the drivers. I don't know the purpose of 6 drivers but I can transfer files and connect my laptop for audio and phone.

Highlighted
One time poster
Message 6 of 13
3,048 Views
Message 6 of 13

Re: Problem connecting with my laptop via bluetooth

Thanks for that, downloaded to (Windows 7) Laptop but can't seem to do anything with them, am I being dense?

Visitor
Message 7 of 13
3,048 Views
Message 7 of 13

Re: Problem connecting with my laptop via bluetooth

@nolramlb

How to install the drivers that you provided?

there are no exe files and also not detected by windows device manager when the directory is selected driver update.

One time poster
Message 8 of 13
3,048 Views
Message 8 of 13

Re: Problem connecting with my laptop via bluetooth

That worked, ta!

Visitor
Message 9 of 13
3,048 Views
Message 9 of 13

Re: Problem connecting with my laptop via bluetooth

glad it worked.

did you manage to install all the drivers?

One time poster
Message 10 of 13
3,048 Views
Message 10 of 13

Re: Problem connecting with my laptop via bluetooth

I think so, I just let it do its thing and didn't get any error messages. I did get a nasty crash the next time I booted up though, and it took two restarts to get back to normal - thought I'd been virussed for a moment....