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My xperia U is not turning on?

One time poster
Message 1 of 2
Message 1 of 2

My xperia U is not turning on?

I turned off my Xperia U four months ago and it's not turning on now and when i tried charging it i don't even see red light on top and no response from mobile, Can someone help please?
Sony Xperia Support
Message 2 of 2
Message 2 of 2

Re: My xperia U is not turning on?

Hi @chander4u, welcome to our community!

I'm sorry to hear about your phone. Slightly frowning Face

I would recommend that you start with removing the battery in your phone and putting it back in place again.

I posted a picture below so you can see how to remove the back cover of your phone!

xperia u.JPG
If the battery is completly drained in your phone it might take 3-4 hours before you will see that the phone is charging, so connect your phone to a charger and charge it using a wall socket for 3-4 hours.

Xperia U has reached end of support so you will not be able to use any of our software to repair the software or such in the phone.

I wish you the best of luck with getting your phone powered on again and let me know how it went! Slightly smiling Face

Official Sony Xperia Support Staff

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