account arrowhead-down arrowhead-up mobile-menu search sm-bold-x x-skinny-rounded x-skinny arrowhead-right social-facebook social-googleplus social-instagram social-linkedin social-pinterest social-qzone social-renren social-tencent social-twitter social-vkontakt social-weibo social-youku social-youtube

Please help us improve our website

Take our customer survey to evaluate your visit.

It should only take a few minutes to answer five quick questions. Just click the Launch survey button at the end of your visit to begin.

Showing results for 
Search instead for 
Did you mean: 

Accepted Solutions makes a difference!

Did you know that by clicking the Accept as Solution button You will help other people visiting the community to find their answer? Learn more.

Psst - What do you think about our community? Take a moment and share your thoughts around this community by doing this short survey.

Display problem in Sony Xperia U

One time poster
Message 1 of 2
Message 1 of 2

Display problem in Sony Xperia U

Dear Sir, 

I am facing a problem in my sony Xperia U (ST25i) mobile. I have switched on the mobile without sim then it's working normal and when i installed the sim in the mobile and then switched On, initially it shows home screen and then  internal storage preparing, after that suddenly display off. After that mobile was still on without screen and if i press the power button then it's restart. Please guide me how to solve that problem. Thanks


Ashfaq Abbasi 


Sony Xperia Support
Message 2 of 2
Message 2 of 2

Re: Display problem in Sony Xperia U

Hi @abbasi143, I'm sorry to hear this. Slightly frowning Face


Have you tried using another SIM in your device to see if this behaviour remains? My recommendation would be to try this.


Let me know how it turned out! Slightly smiling Face


sony_sign_logo.png - Official Sony Xperia Support Staff

If you're new to our forums make sure that you have read our Discussion guidelines.
If you want to get in touch with the local support team for your country please visit our contact page.