account arrowhead-down arrowhead-up mobile-menu search sm-bold-x x-skinny-rounded x-skinny arrowhead-right social-facebook social-googleplus social-instagram social-linkedin social-pinterest social-qzone social-renren social-tencent social-twitter social-vkontakt social-weibo social-youku social-youtube

Please help us improve our website

Take our customer survey to evaluate your visit.

It should only take a few minutes to answer five quick questions. Just click the Launch survey button at the end of your visit to begin.

cancel
Showing results for 
Search instead for 
Did you mean: 
Tips & Tricks

Troubleshoot, find support articles, run tests with the support app directly on your phone.
Read more and discuss the app here.

transfer data

Rookie
Message 1 of 9
1,659 Views
Message 1 of 9

transfer data

where can I go to transfer data to this new phone from a Samsung?  Douglasdale, Sandton

8 REPLIES 8
Moderator
Message 2 of 9
1,655 Views
Message 2 of 9

Re: transfer data

@kris1959 what phone do you have? Try xperia transfer, I have moved your topic in the proper board.



Moderators are not affiliated with, or work for Sony Mobile, and their posts represent their own opinions and views. Click here to find out more about the different roles on the community.

Rookie
Message 3 of 9
1,642 Views
Message 3 of 9

data transfer

when I open Xperia Transfer Mobile, the suggested "path" isn't there, so everything sitting in "cloud" but don't know how to retrieve/downlodad

Rookie
Message 4 of 9
1,644 Views
Message 4 of 9

Re: transfer data

Xperia L2

Moderator
Message 5 of 9
1,636 Views
Message 5 of 9

Re: transfer data

@kris1959 have you downloaded the app on the samsung as well?



Moderators are not affiliated with, or work for Sony Mobile, and their posts represent their own opinions and views. Click here to find out more about the different roles on the community.

Highlighted
Rookie
Message 6 of 9
1,633 Views
Message 6 of 9

Re: transfer data

yes, I have

Moderator
Message 7 of 9
1,625 Views
Message 7 of 9

Re: transfer data

Can you elaborate on what goes wrong? Can you record the issue?



Moderators are not affiliated with, or work for Sony Mobile, and their posts represent their own opinions and views. Click here to find out more about the different roles on the community.

Rookie
Message 8 of 9
1,619 Views
Message 8 of 9

Re: transfer data

i got some joy using Samsung Smart Switch instead, thanks for your input - Sony "support" not helpful

Moderator
Message 9 of 9
1,615 Views
Message 9 of 9

Re: transfer data

Good that you managed to sort it out.



Moderators are not affiliated with, or work for Sony Mobile, and their posts represent their own opinions and views. Click here to find out more about the different roles on the community.