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where can I go to transfer data to this new phone from a Samsung? Douglasdale, Sandton
@kris1959 what phone do you have? Try xperia transfer, I have moved your topic in the proper board.
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when I open Xperia Transfer Mobile, the suggested "path" isn't there, so everything sitting in "cloud" but don't know how to retrieve/downlodad
@kris1959 have you downloaded the app on the samsung as well?
yes, I have
Can you elaborate on what goes wrong? Can you record the issue?
i got some joy using Samsung Smart Switch instead, thanks for your input - Sony "support" not helpful
Good that you managed to sort it out.