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Tips & Tricks

Troubleshoot, find support articles, run tests directly on your phone with the support application.
Read more and discuss the app here.

transfer data

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Rookie
Message 1 of 9
1,049 Views
Message 1 of 9

transfer data

where can I go to transfer data to this new phone from a Samsung?  Douglasdale, Sandton

8 REPLIES 8
Moderator
Message 2 of 9
1,045 Views
Message 2 of 9

Re: transfer data

@kris1959 what phone do you have? Try xperia transfer, I have moved your topic in the proper board.



Moderators are not affiliated with, or work for Sony Mobile, and their posts represent their own opinions and views. Click here to find out more about the different roles on the community.

Rookie
Message 3 of 9
1,032 Views
Message 3 of 9

data transfer

when I open Xperia Transfer Mobile, the suggested "path" isn't there, so everything sitting in "cloud" but don't know how to retrieve/downlodad

Rookie
Message 4 of 9
1,034 Views
Message 4 of 9

Re: transfer data

Xperia L2

Moderator
Message 5 of 9
1,026 Views
Message 5 of 9

Re: transfer data

@kris1959 have you downloaded the app on the samsung as well?



Moderators are not affiliated with, or work for Sony Mobile, and their posts represent their own opinions and views. Click here to find out more about the different roles on the community.

Rookie
Message 6 of 9
1,023 Views
Message 6 of 9

Re: transfer data

yes, I have

Moderator
Message 7 of 9
1,015 Views
Message 7 of 9

Re: transfer data

Can you elaborate on what goes wrong? Can you record the issue?



Moderators are not affiliated with, or work for Sony Mobile, and their posts represent their own opinions and views. Click here to find out more about the different roles on the community.

Rookie
Message 8 of 9
1,009 Views
Message 8 of 9

Re: transfer data

i got some joy using Samsung Smart Switch instead, thanks for your input - Sony "support" not helpful

Moderator
Message 9 of 9
1,005 Views
Message 9 of 9

Re: transfer data

Good that you managed to sort it out.



Moderators are not affiliated with, or work for Sony Mobile, and their posts represent their own opinions and views. Click here to find out more about the different roles on the community.