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android 9 issue?

SOLVED
Enthusiast
Message 1 of 6
3,355 Views
Message 1 of 6

android 9 issue?

Just updated xz2 compact to android 9.0 and in the mobile transfer it now will not allow apps to be backed up. it says not supported on this device and is greyed out. I use the mobile transfer app a lot to do regular recovery backups for my phone and occasionaly restore to another xperia phone as a backup...

1 ACCEPTED SOLUTION

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Sony Xperia Support
Message 6 of 6
3,090 Views
Message 6 of 6

Re: android 9 issue?

Hello everyone, I apologize for the very late reply to your questions regarding Xperia transfer and applications in Android Pie.

You can read more about this on the link below.

https://support.sonymobile.com/global-en/xperiaxz3/faq/category/8019307401f9a631c016579107a8a005dc5/

Thank you for your questions and once again, I apologize for the late reply.


Official Sony Xperia Support Staff


If you're new to our forums, make sure that you've read our Discussion guidelines.

To get in touch with your local support team, please visit our contact page.

View solution in original post

5 REPLIES 5
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Adviser
Message 2 of 6
3,325 Views
Message 2 of 6

Re: android 9 issue?

Anybody?

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Enthusiast
Message 3 of 6
3,286 Views
Message 3 of 6

Re: android 9 issue?

4 weeks and not a reply with this rather bad fault or problem... the backup is not virtually useless to backup or transfer to a new phone if you cannot do apps anymore...

 

 

Highlighted
Adviser
Message 4 of 6
3,237 Views
Message 4 of 6

Re: android 9 issue?

Yip android 9 update backups are flakey XPERIA backup does not work at all on XZ Premium.  Xperia Companion wont even back up.

 

googles native backup works some what but won't work for device spacific settings 

Highlighted
Learner
Message 5 of 6
3,218 Views
Message 5 of 6

Re: android 9 issue?

Yeah Android 9 right now on the Xperias is quiet buggy and broken. Needs time to get it perfect or atleast daily driver material.


Regards,

Shane.

Highlighted
Sony Xperia Support
Message 6 of 6
3,091 Views
Message 6 of 6

Re: android 9 issue?

Hello everyone, I apologize for the very late reply to your questions regarding Xperia transfer and applications in Android Pie.

You can read more about this on the link below.

https://support.sonymobile.com/global-en/xperiaxz3/faq/category/8019307401f9a631c016579107a8a005dc5/

Thank you for your questions and once again, I apologize for the late reply.


Official Sony Xperia Support Staff


If you're new to our forums, make sure that you've read our Discussion guidelines.

To get in touch with your local support team, please visit our contact page.

View solution in original post