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Xperia transfer mobile backup available time period

One time poster
Message 1 of 2
Message 1 of 2

Xperia transfer mobile backup available time period

Hi There,

08th of December 2018 I uplorded my sony c5 ultra phone backup true xperia transfer mobile to cloud. After that my mobile was broke. Still i did't purchse the new mobile.Last monday i have email from xperia they said my backup will be deleted 08th of january 2019. How do extend more couple of days my backup


Sony Xperia Support
Message 2 of 2
Message 2 of 2

Re: Xperia transfer mobile backup available time period

Hi @Liyanasooriya87, welcome to our forum!

I'm afraid that there is no setting that will make the backup stay in the cloud longer, expect for making a new backup and the new one will stay for 30 days.

Official Sony Xperia Support Staff

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