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Tips & Tricks

Troubleshoot, find support articles, run tests with the support app directly on your phone.
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Xperia Transfer - How to transfer your information

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Sony Xperia Support
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Xperia Transfer - How to transfer your information

Xperia transfer

 

Here you can find information about the two different ways we have for transferring from your old phone to your new Xperia.
You can do your transfer via either mobile or computer.

 

 

Via mobile

 

 

 

Coming from an old Android phone and got yourself a new Xperia.
Download the Xperia Transfer Mobile application from Google Play store in both phones. Choose Android phone and follow the in-app instructions to transfer you information.

Coming from an old iPhone and got yourself a new Xperia.
In your new Xperia, download the Xperia Transfer Mobile application from Google Play store and choose iPhone. Now follow the in-app instructions.


The Xperia Transfer Mobile application can initiate/transfer data via three different methods.

NFC
PIN
Cable (Only iOS to Xperia)

 

Supported models

Sending phones (Old phone)

Android: Android 4.0 (Ice Cream Sandwich) and later versions.
iOS: iOS 4.0 and later versions

Receiving phones (Your new Xperia)

Your new Xperia must run Android 4.3 (Jelly Bean) or later version.

 

Supported data

 

• Contacts
• Calendar
• SMS
• MMS
• Bookmarks
• Notes
• Photos
• Music
• Video
• Apps* (only iPhone)

*Xperia Transfer Mobile will suggest app's that corresponds to the ones you had downloaded in your iPhone with app's that are available on Google Play store.

 

Note! Only locally stored data can be transferred using Xperia Transfer Mobile. Data which is synced from a online service will not be transferred.

 

Via computer

 

 

Sony Ericsson/ Sony Android phones

 

Download the Xperia transfer app from Google Play store to your previous Sony Ericsson/Sony Android phone. Open the application and press start extraction. When extraction is finished connect your old phone to the computer and follow the on-screen instructions in PCC or BFM.

 

Data that can be transferred*

 

Contacts
Call log
Bookmarks
Calendar
Messages
Notes
Photos
Songs
Video clips

 

*May vary between models

 

Other Android phones

Download the Xperia transfer app from Google Play store to your other Android phone. Open the application and press start extraction. When extraction is finished connect your old phone to the computer and follow the on-screen instructions in PCC or BFM.

 

Data that can be transferred*

 

Contacts
Call log
Bookmarks
Calendar
Messages
Notes
Photos
Songs
Video clips

 

*May vary between models


These are the tested devices but please note that it can work on other phones as well but that’s not something that we can guarantee.

 

Samsung 
Galaxy S, Galaxy S3 and Galaxy Note 8.0

LG
Optimus G Pro
Nexus 4

HTC
Legend
Butterfly
One

Motorola
FlipOut
Milestone
RAZR HD

 

Apple iPhone

 

Make a local backup of your iPhone using iTunes on the same computer as which you have PC Companion or Bridge for Mac installed. It’s important that you make a local (not iCloud) backup without any encryption. You can find the backup option in iTunes by connecting your iPhone via USB and click “My iPhone” in iTunes.

 

If/when you have made a local backup of your iPhone choose the Apple iPhone option in Xperia transfer and select your iPhone backup. Follow the on-screen instructions.

 

Data that can be transferred

 

Contacts
Call log
Bookmarks
Calendar
Messages
Notes
Photos
Voice messages
Video clips
Songs
App’s*


*Depends on if the App store application is also available on Google Play store or not.

 

BlackBerry phones

 

Connect your Blackberry phone via USB and make a local unencrypted backup of your BlackBerry phone using BlackBerry Desktop Software. I suggest that you do this on the same computer as which you have PC Companion or Bridge for Mac installed.

 

In BlackBerry Desktop Software locate the backup button and choose full or quick backup and include the files you want from your media storage. DO NOT change the destination path for the backup files, please let the default path remain and double check that the encryption option in deactivated. Now press backup.

 

When the backup is complete go to the Xperia Transfer option in PC Companion or Bridge for Mac, select the BlackBerry phone option and follow the on-screen instructions.

 

Data that can be transferred*

 

Contacts
Call log
Bookmarks
Calendar
Messages
Notes
Photos
Songs
Video clips

 

*May vary between models