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Xperia Mobile Transfer issues with windows phone (app crashes)

SOLVED
Visitor
Message 1 of 10
2,294 Views
Message 1 of 10

Xperia Mobile Transfer issues with windows phone (app crashes)

Hi, 


Just moved from a windows phone (nokia 1020) to a Xperia Z5. 
Trying to use the transfer app but when it finally starts sending the info across (after ages trying to connect via usb then bluetooth) 
the app on the windows phone closes itself (or crashes) and the connection breaks and you have to start again (it keeps doing this).

Was wondering if anyone else has had these issues and knows what the problem is or what to do?

any info woud be amazing.

1 ACCEPTED SOLUTION

Accepted Solutions
Visitor
Message 9 of 10
3,396 Views
Message 9 of 10

Re: Xperia Mobile Transfer issues with windows phone (app crashes)

PC companion wasn't compatible with windows phone,
I moved them in the end by Exporting my contacts through live.com (with my Windows account) to my pc as .csv files and then imported them to my gmail acount so it's all resolved!!!

cheers for the help!

9 REPLIES 9
Emperor
Message 2 of 10
2,291 Views
Message 2 of 10

Re: Xperia Mobile Transfer issues with windows phone (app crashes)

@Beezelboss

 

So the app crashes on the windows phone, aren't you glad you are moving to an amazing Z5? jk, what if you try other methods

 

PC Companion (PCC)

 

 

Bridge (for Mac)

 

 

 

Alternatives on How to backup Xperias

 

http://talk.sonymobile.com/thread/36355

 

On this las link you can find the link to MyPhoneExplorer




"I'd rather be hated for who I am, than loved for who I am not." Kurt Cobain (1967-1994)

Highlighted
Genius
Message 3 of 10
2,281 Views
Message 3 of 10

Re: Xperia Mobile Transfer issues with windows phone (app crashes)

Hi @Beezelboss

 

If the app on the windows phone closes itself, I also suggest you ask in their support forum:

http://answers.microsoft.com/en-us/mobiledevices/forum/wp8

 

I´m at disposal for any question.

"We can have anything we want on life, if we just help others to found what they need” - Ebelsain Villegas
Visitor
Message 4 of 10
2,276 Views
Message 4 of 10

Re: Xperia Mobile Transfer issues with windows phone (app crashes)

! am very glad Face with stuck-out Tongue
 the phone was good but as a whole it was very crashy
I did not think to use PC companion haha, I'll give it ago!

Visitor
Message 5 of 10
2,272 Views
Message 5 of 10

Re: Xperia Mobile Transfer issues with windows phone (app crashes)

I would but i might get hounded to death by xbox/ windows fan boys for leaving :')

Emperor
Message 6 of 10
2,268 Views
Message 6 of 10

Re: Xperia Mobile Transfer issues with windows phone (app crashes)

@Beezelboss

 

Time to switch to PSN, now that you have an amazing phone you can remote play your PS4 on your Z5 




"I'd rather be hated for who I am, than loved for who I am not." Kurt Cobain (1967-1994)

Visitor
Message 7 of 10
2,258 Views
Message 7 of 10

Re: Xperia Mobile Transfer issues with windows phone (app crashes)

Way ahead of you there =P

Emperor
Message 8 of 10
2,254 Views
Message 8 of 10

Re: Xperia Mobile Transfer issues with windows phone (app crashes)

Excellent




"I'd rather be hated for who I am, than loved for who I am not." Kurt Cobain (1967-1994)

Visitor
Message 9 of 10
3,397 Views
Message 9 of 10

Re: Xperia Mobile Transfer issues with windows phone (app crashes)

PC companion wasn't compatible with windows phone,
I moved them in the end by Exporting my contacts through live.com (with my Windows account) to my pc as .csv files and then imported them to my gmail acount so it's all resolved!!!

cheers for the help!

Emperor
Message 10 of 10
2,195 Views
Message 10 of 10

Re: Xperia Mobile Transfer issues with windows phone (app crashes)

@Beezelboss

 

On my red link, it had the link for MyPhoneExplorer that should be compatible with your windows phone, either or, I'm glad its working now. 




"I'd rather be hated for who I am, than loved for who I am not." Kurt Cobain (1967-1994)