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unresponsive screen!

Visitor
Posts: 2
Registered: ‎2016-04-25

unresponsive screen!

Hi 

I dont know what's the matter with my screen There is part of the screen that doesent work when you touch nothing can be done can you pleasehel? Is it possibleto fix the screen? Im affraid that it had receid a shock

Elite
Posts: 87,497
Registered: ‎2010-07-03

Re: unresponsive screen!

@mabouk

 

Check if the screen has hairline cracks 

 

also, settings > about phone > diagnostics > test > test the touchscreen.

"I'd rather be hated for who I am, than loved for who I am not." Kurt Cobain (1967-1994)

Visitor
Posts: 2
Registered: ‎2016-04-25

Re: unresponsive screen Table Xperia z SGP 312

 hI 

 

Thanks for your answer but unfortunately there is and I cant find this menu in my tablet.

 

Thnaks

Highlighted
Elite
Posts: 87,497
Registered: ‎2010-07-03

Re: unresponsive screen Table Xperia z SGP 312

@mabouk

 

If there's a crack then you will have to replace the screen, you could contact your Local support or DIY which will be cheaper but it will void the warranty 

"I'd rather be hated for who I am, than loved for who I am not." Kurt Cobain (1967-1994)