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Mic on Xperia Tablet Z is incredibly quiet; no settings to increase.

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Enthusiast
Message 81 of 130
1,464 Views
Message 81 of 130

Re: Mic on Xperia Tablet Z is incredibly quiet; no settings to increase.

So of course, this is another problem that has not been fixed but this discussion has been labeled as Assumed Answered.  That's quite an assumption.  They must use those labels to fudge their success statistics.

One time poster
Message 82 of 130
1,464 Views
Message 82 of 130

Re: Mic on Xperia Tablet Z is incredibly quiet; no settings to increase.

I too am sadly experiencing this problem, which is tarnishing an otherwise excellent device.  It's basically unusable for Skype without talking directly into the top of the tablet.

Samuel, you say that this will be fixed in the next software release.  Do you have a timeframe for this?

SGP311

4.1.2

10.1.C.0.370

Master
Message 83 of 130
1,464 Views
Message 83 of 130

Re: Mic on Xperia Tablet Z is incredibly quiet; no settings to increase.

Unfortunately I don't have any date for it yet. If I get any information regarding it, I'll make sure to update this thread.

sony_sign_logo.png - Official Sony Xperia Support Staff


If you're new to our forums make sure that you have read our Discussion guidelines.
If you want to get in touch with the local support team for your country please visit our contact page.

One time poster
Message 84 of 130
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Message 84 of 130

Re: Mic on Xperia Tablet Z is incredibly quiet; no settings to increase.

Hi Samuel, thank you for getting back to us.  I really appreciate it especially considering the terrible service been getting from the Sony mobile team and manager alike on the phone. 

From your reply now and earlier can we consider a confirmation that Sony confirms an issue exists on some or all devices with the mic which can be fixed with a firmware update?

Regards

Wackyz

Master
Message 85 of 130
1,464 Views
Message 85 of 130

Re: Mic on Xperia Tablet Z is incredibly quiet; no settings to increase.

Yes, that's the information I've received. So hopefully we can get this update out soon and everything will work as intended Slightly smiling Face.

sony_sign_logo.png - Official Sony Xperia Support Staff


If you're new to our forums make sure that you have read our Discussion guidelines.
If you want to get in touch with the local support team for your country please visit our contact page.

One time poster
Message 86 of 130
1,464 Views
Message 86 of 130

Re: Mic on Xperia Tablet Z is incredibly quiet; no settings to increase.

Thank you for the quick reply. Excellent to hear.  Hope this fixes the mic issue across all applications.

One time poster
Message 87 of 130
1,464 Views
Message 87 of 130

Re: Mic on Xperia Tablet Z is incredibly quiet; no settings to increase.

Thank you. Do you have a list of affected devices and software versions?

Adviser
Message 88 of 130
1,464 Views
Message 88 of 130

Re: Mic on Xperia Tablet Z is incredibly quiet; no settings to increase.

Will there also be a fix for the excessive noise that are added to audio on video recordings ?

One time poster
Message 89 of 130
1,464 Views
Message 89 of 130

Re: Mic on Xperia Tablet Z is incredibly quiet; no settings to increase.

Same issue with my Xperia Z tablet here in the UK LTE version.

One time poster
Message 90 of 130
1,464 Views
Message 90 of 130

Re: Mic on Xperia Tablet Z is incredibly quiet; no settings to increase.

I saw this on Sony's Twitter today. Who wants to tell its marketing department?

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