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Xperia T Won't Turn on and won't Charge, Also won't connect to PC to Repair

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Message 1 of 24
15,059 Views
Message 1 of 24

Xperia T Won't Turn on and won't Charge, Also won't connect to PC to Repair

So, yesterday i was using my phone and listening to music, the battery was at 4% so i put it to charge, when i came back one hour later i found out that my phone wasn't charging (it would just boot and then freeze at the boot and restart) and then finnaly i got it to charge fully, now today when i tried turning it on it would just boot till after the Xperia logo and then freeze and restart. So i downloaded PC companion and tried to repair the phone and at 30% the phone automatically disconnected from the laptop and when it reconnected  it would connect for 2 seconds then disconnect. Now when i put it in charge firstly the Green LED comes up for about 5 second and then goes off and the Sony logo comes on with the Red LED for 5 seconds and then goes back to Green LED with nothing on the screen and back to Red LED continously. 

 

Could someone suggest me something, also i don't know if bootloader was enabled so thats why i haven't used flash tool.

 

PLEASE HELP ME!!

1 ACCEPTED SOLUTION

Accepted Solutions
Rookie
Message 11 of 24
6,411 Views
Message 11 of 24

Re: Xperia T Won't Turn on and won't Charge, Also won't connect to PC to Repair

Don'y worry i found the solution.

 

SO what you need to do is use sony update service and run the test, afterwards it should say newest software installed and at the bottom it says if you are experiencing problems press install, NOW PRESS INSTALL and wait for the update to download and install after this is done reboot your device and VIOLA! done.

 

 

PHEW!! thank god it worked Slightly smiling Face

23 REPLIES 23
Moderator
Message 2 of 24
15,056 Views
Message 2 of 24

Re: Xperia T Won't Turn on and won't Charge, Also won't connect to PC to Repair

Download sony update service and repair:

http://www.sonymobile.com/gb/tools/update-service/

 

But charge the phone for 1 hour before.



Moderators are not affiliated with, or work for Sony Mobile, and their posts represent their own opinions and views. Click here to find out more about the different roles on the community.

Rookie
Message 3 of 24
15,044 Views
Message 3 of 24

Re: Xperia T Won't Turn on and won't Charge, Also won't connect to PC to Repair

The thing is i cannot even connect it to the laptop as everytime it connects it shows the green LED for 5 seconds and then disconnects and shows sony logo with Red LED and goes back to Green LED continously

Moderator
Message 4 of 24
15,033 Views
Message 4 of 24

Re: Xperia T Won't Turn on and won't Charge, Also won't connect to PC to Repair

Sony update service needs the phone turned off.



Moderators are not affiliated with, or work for Sony Mobile, and their posts represent their own opinions and views. Click here to find out more about the different roles on the community.

Rookie
Message 5 of 24
15,026 Views
Message 5 of 24

Re: Xperia T Won't Turn on and won't Charge, Also won't connect to PC to Repair

My phone is off, it doesnt turn on anymore as it gets stuck at the Sony logo and turns back off, What the problem is that when i put it in the repair, the repair starts and my phone has Green LED and as soon as the repair starts the LED goes and the phone disconnects which causes the repair to fail

Moderator
Message 6 of 24
15,020 Views
Message 6 of 24

Re: Xperia T Won't Turn on and won't Charge, Also won't connect to PC to Repair

In this case,you should visit a sony service:

http://www.sonymobile.com/global-en/support/contact-us/



Moderators are not affiliated with, or work for Sony Mobile, and their posts represent their own opinions and views. Click here to find out more about the different roles on the community.

Rookie
Message 7 of 24
15,016 Views
Message 7 of 24

Re: Xperia T Won't Turn on and won't Charge, Also won't connect to PC to Repair

isn't there any other solution? as my phone connects to the computer and stays connected when i don't do the update/repair as soon as it starts then my phone disconnects

Moderator
Message 8 of 24
15,012 Views
Message 8 of 24

Re: Xperia T Won't Turn on and won't Charge, Also won't connect to PC to Repair

Force shutdown(power button+vol up until the phone vibrates 3 times).See how it goes.



Moderators are not affiliated with, or work for Sony Mobile, and their posts represent their own opinions and views. Click here to find out more about the different roles on the community.

Rookie
Message 9 of 24
15,009 Views
Message 9 of 24

Re: Xperia T Won't Turn on and won't Charge, Also won't connect to PC to Repair

already done that many times... Slightly frowning Face

Moderator
Message 10 of 24
15,005 Views
Message 10 of 24

Re: Xperia T Won't Turn on and won't Charge, Also won't connect to PC to Repair

I am sorry,you need to visit a sony service for further help.



Moderators are not affiliated with, or work for Sony Mobile, and their posts represent their own opinions and views. Click here to find out more about the different roles on the community.