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Xperia T Not Scratch Proof

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Visitor
Message 1 of 6
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Message 1 of 6

Xperia T Not Scratch Proof

I have had the xperia T just over a mouth now and I have never dropped it and I have not put anything sharp near the phone but I have noticed that I got 3 scratch and one is really big( half the size of the screen). I was think can I return the phone and get a new one under the warranty because the xperia T is advertised to be scratch proof ??

Can anybody help me with this Slightly smiling Face

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Adviser
Message 2 of 6
1,617 Views
Message 2 of 6

Re: Xperia T Not Scratch Proof

You can always contact Sony directly; http://www.sonymobile.com/gb/support/contact-us/

http://www.sonymobile.com/gb/support/contact-us/ however the Sony Xperia T is not advertised as Scratch Proof it is Scratch Reisitant...

Comparison chart

Definition:

Scratch Proof

Capable of withstanding more scratches

Scratch Resistant

Resistant to scratches

Duration:Very durableAvoids only minor scratches
Materials Used:Mineral glass or sapphire glassScratch resistant chemical coating
Common Products:Glasses, lens, jewelleryLens, watch, photographic film

As you can see above scratch resistant only avoids minor scratches.

P.s Due to the fact you said you have not put anything sharp near the phone you may have a strong enough case. Good Luck

Please mark as Correct or Helpful Answer. Thanks

Message was edited by: ScottUzoho@gmail.com

5 REPLIES 5
Highlighted
Adviser
Message 2 of 6
1,618 Views
Message 2 of 6

Re: Xperia T Not Scratch Proof

You can always contact Sony directly; http://www.sonymobile.com/gb/support/contact-us/

http://www.sonymobile.com/gb/support/contact-us/ however the Sony Xperia T is not advertised as Scratch Proof it is Scratch Reisitant...

Comparison chart

Definition:

Scratch Proof

Capable of withstanding more scratches

Scratch Resistant

Resistant to scratches

Duration:Very durableAvoids only minor scratches
Materials Used:Mineral glass or sapphire glassScratch resistant chemical coating
Common Products:Glasses, lens, jewelleryLens, watch, photographic film

As you can see above scratch resistant only avoids minor scratches.

P.s Due to the fact you said you have not put anything sharp near the phone you may have a strong enough case. Good Luck

Please mark as Correct or Helpful Answer. Thanks

Message was edited by: ScottUzoho@gmail.com

Emperor
Message 3 of 6
1,423 Views
Message 3 of 6

Re: Xperia T Not Scratch Proof

according to Johan (Sony Moderator) the Xperia T/TL/TX have Gorilla glass so most likely what got scratched was the shatter proof film that it's pre-applied

is Sony spying on users in this forum?

http://talk.sonymobile.com/thread/60197

Don't forget to mark the Correct Answers & Helpful Answers

unrelated topic, if you have some time please check this thread

http://talk.sonymobile.com/message/244522#244522




"I'd rather be hated for who I am, than loved for who I am not." Kurt Cobain (1967-1994)

Visitor
Message 4 of 6
1,423 Views
Message 4 of 6

Re: Xperia T Not Scratch Proof

I had my Xperia T for two weeks and to my dismay noticed a half inch minor scratch on the screen. To be honest you could only see if when the screen was off and light was reflecting off it at certain angles but it was still annoying as I had been SO careful to keep anything that might scratch it well away. I have no recollection of anything scraping against the screen so I'm thinking the 'scratch resistant' qualities of the display are not great.

Sam
Sony Xperia Support
Message 5 of 6
1,423 Views
Message 5 of 6

Re: Xperia T Not Scratch Proof

As above, please be aware that the damage is likely on the shatter proof sheet and not the screen itself.


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Emperor
Message 6 of 6
1,423 Views
Message 6 of 6

Re: Xperia T Not Scratch Proof

@Sam anywhere were users can check that the digitizer its in fact Gorilla Glass? is the gorilla glass available on the Xperia T, TX and TL or just on the T?

also does the Xperia T/TX/TL has on screen technology like the Xperia V?

http://developer.sonymobile.com/2012/09/11/sony-xperia-v-comes-with-sensor-on-lens-touch-screen-tech...




"I'd rather be hated for who I am, than loved for who I am not." Kurt Cobain (1967-1994)