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Xperia T / LT30p keeps crashing after battery replacement

Visitor
Message 1 of 7
2,848 Views
Message 1 of 7

Xperia T / LT30p keeps crashing after battery replacement

Hey everyone,
I was using my Xperia T for a long period playing some games, then the phone became SO HOT near the back-camera and crashed.
It doesn't turning on for a few minutes and after this, the smartphone wasn't the same.

On first weeks my phone became full time on when connect to the power, but on battery it crash.
I did the soft and hard reset and firmware update. Nothing worked, so I decided to do a battery replacement (DIY mode).

Now, with the new battery, I tried to stress the phone again AND the problem persists. When I try to use any light or heavy app, it crash.
This occurs with/without SIM, SDCard, on power or on battery.

Any idea? Solution? Ty in advance!

6 REPLIES 6
Moderator
Message 2 of 7
2,842 Views
Message 2 of 7

Re: Xperia T / LT30p keeps crashing after battery replacement

How about if you use the phone in safe mode?

http://talk.sonymobile.com/t5/FAQ/How-to-boot-your-phone-into-safe-mode/m-p/348008#U348008



Moderators are not affiliated with, or work for Sony Mobile, and their posts represent their own opinions and views. Click here to find out more about the different roles on the community.

Highlighted
Forum Legend
Message 3 of 7
2,835 Views
Message 3 of 7

Re: Xperia T / LT30p keeps crashing after battery replacement

Hi, suggest performing a software repair. Hopefully it is just a software issue.

Try either PC Companion and Update Service, 

http://www.sonymobile.com/gb/tools/pc-companion/

http://www.sonymobile.com/gb/tools/update-service/

Be aware that this process will erase phone data completely, backup if necessary.

Good luck and fingers crossed. 

 

 

Visitor
Message 4 of 7
2,819 Views
Message 4 of 7

Re: Xperia T / LT30p keeps crashing after battery replacement

Same problem with safe mode and soft repair with PC Companion =(

 

In the beginning I noticed when I activate the "Tethering & portable hotspot" I got the following message: "Tethering error - Error occorred during tethering"

This could be a hardware related problem? Maybe the mainboard? I hope not!

 

Ty

Moderator
Message 5 of 7
2,810 Views
Message 5 of 7

Re: Xperia T / LT30p keeps crashing after battery replacement

You should visit a sony service:

http://www.sonymobile.com/global-en/support/contact-us/



Moderators are not affiliated with, or work for Sony Mobile, and their posts represent their own opinions and views. Click here to find out more about the different roles on the community.

Visitor
Message 6 of 7
2,806 Views
Message 6 of 7

Re: Xperia T / LT30p keeps crashing after battery replacement

I agree, but none of the Sony services in Brazil can solve this (my Xperia T comes from United Kingdom and they can't import any part).

That´s why I'm trying do it myself =)

Regular
Message 7 of 7
1,232 Views
Message 7 of 7

Re: Xperia T / LT30p keeps crashing after battery replacement

I'm suffering exactly the same :-(