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Xeria TX keeps restarting after 4.3 update

SOLVED
Rookie
Message 1 of 15
3,670 Views
Message 1 of 15

Xeria TX keeps restarting after 4.3 update

helo everyone, 

 

i jst did my 4.3 update to my TX last monday and after 1 day of the update the phone suddenly restarted and stuck on endless loop of restart 

 

1- tried volume down/up and power button,,,,doesnt help

 

2- tried plug it to pc companion and it wont pick up the phone as its stuck on restarting loop 

 

3- tried battery out for 1 hour and back in and still the same

 

please help

 

1 ACCEPTED SOLUTION

Accepted Solutions
Moderator
Message 2 of 15
3,925 Views
Message 2 of 15

Re: Xeria TX keeps restarting after 4.3 update

Use sony update service to repair:

http://www.sonymobile.com/gb/tools/update-service/



Moderators are not affiliated with, or work for Sony Mobile, and their posts represent their own opinions and views. Click here to find out more about the different roles on the community.

View solution in original post

14 REPLIES 14
Moderator
Message 2 of 15
3,926 Views
Message 2 of 15

Re: Xeria TX keeps restarting after 4.3 update

Use sony update service to repair:

http://www.sonymobile.com/gb/tools/update-service/



Moderators are not affiliated with, or work for Sony Mobile, and their posts represent their own opinions and views. Click here to find out more about the different roles on the community.

View solution in original post

Rookie
Message 3 of 15
3,659 Views
Message 3 of 15

Re: Xeria TX keeps restarting after 4.3 update

i will give it a try and let you know the results

 

thanks

Moderator
Message 4 of 15
3,654 Views
Message 4 of 15

Re: Xeria TX keeps restarting after 4.3 update

Keep us updated.



Moderators are not affiliated with, or work for Sony Mobile, and their posts represent their own opinions and views. Click here to find out more about the different roles on the community.

Rookie
Message 5 of 15
3,627 Views
Message 5 of 15

Re: Xeria TX keeps restarting after 4.3 update

it worked, and i have access to my phone now, 

 

thank you so much Slightly smiling Face

btw, wht it did is reinstall same SW and of course got rid of my all my apps, but strangely enough it kept my photos and music which were on my phone memory as i dont use memory card any way.

 

however am so glad that i go it sorted, 

 

 

thanks again Slightly smiling Face

Moderator
Message 6 of 15
3,619 Views
Message 6 of 15

Re: Xeria TX keeps restarting after 4.3 update

It erases phone memory,there is a chance that internal memory is intact.



Moderators are not affiliated with, or work for Sony Mobile, and their posts represent their own opinions and views. Click here to find out more about the different roles on the community.

Highlighted
Adviser
Message 7 of 15
3,489 Views
Message 7 of 15

Re: Xeria TX keeps restarting after 4.3 update

Having the same issue.

 

Rubber band method does not work, lets try update

One time poster
Message 8 of 15
3,315 Views
Message 8 of 15

Re: Xeria TX keeps restarting after 4.3 update

I am experiencing the same problem and using Sony update service right now. I just took many pictures for my phd research project using the phone memory couple days ago, really hope that the update won't erase all these valuable pictures. Fingers crossed!

Moderator
Message 9 of 15
3,302 Views
Message 9 of 15

Re: Xeria TX keeps restarting after 4.3 update

Keep us updated.



Moderators are not affiliated with, or work for Sony Mobile, and their posts represent their own opinions and views. Click here to find out more about the different roles on the community.

Visitor
Message 10 of 15
3,264 Views
Message 10 of 15

Re: Xeria TX keeps restarting after 4.3 update

Experiencing the same thing.But my phone is fine until I put it on the charger overnight while I sleep then it switches itself off and I don't have any of my 5 alarms for work ringing which is abit annoying.Also ever since the 4.3 update,I've lost the screenshot option when I hold down the power button,anyone else lose it?!How can I get it back?