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2014-07-17 09:35 AM - edited 2014-07-22 10:28 AM
I bought xperia sp on march 2014. not even 6months completed. I'm getting some much issues. how could i use this phone for long term. When i was taking photos my camera got crashed. I contacted support team. but there are telling to reinstall os or repair it or service centre. i did diagnostics test. i didn't find any issue.
Please look at black background color
Please refer below images.
below images updated on 22.07.2014.
how could i fix this issue.
I'm really disappointed with xperia sp
2014-07-17 11:26 AM
I'm not really sure what you mean here. Could you please elaborate the issues a bit?
Did you try to repair the software as the local support instruct you to?
2014-07-17 04:23 PM
When i was taking photos, came good for some photos. But when i zooming those photos also blurred and losing clearity. After that started to blurring while taking photos. then i started to use front camera, only one photo came normal but that is also not good.
have you seen images which i have attached?
Please look at bottom of the mobile. see background of the camera buttons. It's coming black background color. when i'm taking photos. it's not good. I have seen same problem in Xperia L also.
I have contacted sony support. they told do some test with diagnostics which i downloaded from sony apps in google store. they tod do repair OS. but i have already did 2 times. i had little argument with them. finally they told contact services center.
2014-07-17 09:49 PM
2014-07-18 12:10 PM
The resolution is 16:9(3104*1746) in my camera. Have you seen my images which i have enclosed. Plz look at bottom of the mobile. you could see black background color of the below icons album, shutter, record and other icons in Camera. I never get it before. My camera lens is good. No scratches. If you need images about camera lens i would send you.
You meant after one year i could see the worse.
2014-07-20 01:04 AM
dear friend , plz upload files in dropbox or mediafire...Google wants permission for opening those files...
2014-07-20 08:58 AM
2014-07-20 09:25 AM
*facepalm* That's barely a issue, It's normal. You're using 4:3 8mpx or some other resoultion.. Use 16:9, It'll get rid of that "black background".