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facing issues with my xperia sp

SOLVED
Enthusiast
Message 1 of 9
706 Views
Message 1 of 9

facing issues with my xperia sp

I have recently purchsd xperia sp nd im facing following issues:-
-Multi touch not working properly need to restart the phone.
-Sometmes screen goes blank whike pressing the lock key button nd also during the incoming call.
-Facing issues while calling someone the other person cannot hear my voice nd viceversa.
-Notification ringtones not wirking sometimes nd after simetimes it strts working..
Plz go through these issues nd rply me ASAP..
Hoping for a positive reply..
1 ACCEPTED SOLUTION

Accepted Solutions
Master
Message 2 of 9
822 Views
Message 2 of 9

Re: facing issues with my xperia sp

Do you experience the same problem if you start your phone in safe mode? 

http://talk.sonymobile.com/t5/FAQ/How-to-boot-your-phone-into-safe-mode/m-p/348008#U348008

 

If the same problem appears in safe mode I suggest that you repair your phone software using PC Companion: 

 

http://www.sonymobile.com/update

In PC Companion, press start on Support Zone > Start on Update the phones software > "Repair phone".

sony_logo126x24.gif
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8 REPLIES 8
Master
Message 2 of 9
823 Views
Message 2 of 9

Re: facing issues with my xperia sp

Do you experience the same problem if you start your phone in safe mode? 

http://talk.sonymobile.com/t5/FAQ/How-to-boot-your-phone-into-safe-mode/m-p/348008#U348008

 

If the same problem appears in safe mode I suggest that you repair your phone software using PC Companion: 

 

http://www.sonymobile.com/update

In PC Companion, press start on Support Zone > Start on Update the phones software > "Repair phone".

sony_logo126x24.gif
What are your thoughts about this forum? Let us know by doing this short survey.

View solution in original post

Learner
Message 3 of 9
689 Views
Message 3 of 9

Re: facing issues with my xperia sp

I have same problem with screen and I have problems with delayed notifications...any help?

Enthusiast
Message 4 of 9
660 Views
Message 4 of 9

Re: facing issues with my xperia sp

But wht will happen in the safe mode nd as I tld u now the phne is wrking fine but if problem persits I wuld give it a try..
Enthusiast
Message 5 of 9
598 Views
Message 5 of 9

Re: facing issues with my xperia sp

I went to service centre they said it was an software issue but after doing Tht also im facing all those previous issues..
Im disappointed with Sony.
Hipe they do something abt this sooner
Enthusiast
Message 6 of 9
554 Views
Message 6 of 9

Re: facing issues with my xperia sp

I visited service center repaired the handset but still facing tuch issues nd volume of the speakers is also very low..
Genius
Message 7 of 9
552 Views
Message 7 of 9

Re: facing issues with my xperia sp

Have you activate Xloud in sound settings?
AlwaysHereToHelp #ThankYouKobe24
Highlighted
Enthusiast
Message 8 of 9
549 Views
Message 8 of 9

Re: facing issues with my xperia sp

Yesss
Genius
Message 9 of 9
541 Views
Message 9 of 9

Re: facing issues with my xperia sp

Thats weird.Have you fix it using Sony Update Service?
AlwaysHereToHelp #ThankYouKobe24