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call voice very low

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Regular
Message 1 of 6
669 Views
Message 1 of 6

call voice very low

Hi every body, when i connect the earpieces after i disconnect it if i recived a call the call voice get very low until i restart the phone then the call voice get normal.
1 ACCEPTED SOLUTION

Accepted Solutions
Emperor
Message 2 of 6
831 Views
Message 2 of 6

Re: call voice very low

Settings > apps > all > smartconnect > clear data > restart your phone > check again. 




"I'd rather be hated for who I am, than loved for who I am not." Kurt Cobain (1967-1994)

View solution in original post

5 REPLIES 5
Emperor
Message 2 of 6
832 Views
Message 2 of 6

Re: call voice very low

Settings > apps > all > smartconnect > clear data > restart your phone > check again. 




"I'd rather be hated for who I am, than loved for who I am not." Kurt Cobain (1967-1994)

View solution in original post

Sony Xperia Support
Message 3 of 6
642 Views
Message 3 of 6

Re: call voice very low

Hi Wili,

 

Discussion Welcome to the community! Since you're new please be sure that you have checked out our Discussion guidelines

 

Are the headphones Sony Mobile based or are they third party, also are you using Bluetooth or a direct connection?

 

In most cases the issue is resolved by following Uliwoolys instructions, so try this first and test and if the issue continues, supply the information requested above.


Official Sony Xperia Support Staff


If you're new to our forums, make sure that you've read our Discussion guidelines.

To get in touch with your local support team, please visit our contact page.

Regular
Message 4 of 6
627 Views
Message 4 of 6

Re: call voice very low

Thank you all for you replays,
I am using the original headset came with the phone and after i did the above steps the problem is solved.
Emperor
Message 5 of 6
615 Views
Message 5 of 6

Re: call voice very low

Awesome Slightly smiling Face 




"I'd rather be hated for who I am, than loved for who I am not." Kurt Cobain (1967-1994)

Sony Xperia Support
Message 6 of 6
458 Views
Message 6 of 6

Re: call voice very low

That's great news, glad we could be of assistance Slightly smiling Face


Official Sony Xperia Support Staff


If you're new to our forums, make sure that you've read our Discussion guidelines.

To get in touch with your local support team, please visit our contact page.