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2012-05-19 11:39 AM
The new replaced screen looks quite ugly, doesn't it? And do you believe that screens are manufactured in different countries by different manufacturers? - I don't.
I think the only wayout, in this more than just probable case that replacement screen turns out totally yellowish, could be some app, that one of them refers to, that plays with colour temps. Dont you know what this app could be?
2012-05-19 11:42 AM
so much about this crap. how i wish that sony will just recall this faulty xperia s so I can move on with my regular life. This had cause me a lot of stress and trouble.
2012-05-19 11:44 AM
they keep on stressing to get my phone repaired. this only a month old phone. if Sony was right that they were able to determine specific batch of phone having this faulty screen how come they are still selling it. Sony should have just recalled this phone before they even hit the shelves.
well who would CARE and listen any way. No refund, no return you bought consumer just need to deal with it.
I will never never buy any SONY PRODUCTs in my entire life anymore. EVER!
2012-05-19 11:54 AM
1403, To be honest, I'm not sure if the photographs do the screens justice, remember that the camera has to adjust the white balance because of the brightness of the screens - it's hard to see much of a difference between the original and the replacement and I don't recall my screen being as yellow as that originally - also remember that the Samsung has a more blue color temperature. In terms of apps for adjusting color temperature, there's nothing that immediately springs to mind. Bear in mind though that the developers working on the ICS update will probably calibrate the software to produce accurate colors on the new panels, if you remember, this happened when the Nexus S received the 2.3.3 update last year, so I suppose Sony could do something similar, to 'cool down' the colour temperature as it were.
2012-05-19 11:59 AM
I just checked and my status has changed to "Despatched Back to Customer (Repaired)" They have provided Royal Mail tracking info and a new IMEI which clearly says it's a replacement. I'm not sure if they've posted it yesterday or just this morning.
Skybeta have you received yours yet?
2012-05-19 02:20 PM
hey i cant find any information anywhere about who and how to contact sony? about my yellow tinit on my phone. im in the UK. i read you need to take it to a sony service center but the i cant seem to find any info.
any help would be much appreciated.
poor battery life, no ICS for at least 5 months after purchase and now a yellow tint on the screen. not exactly "flag ship" kit is it sony!!!! shambles springs to mind
2012-05-19 04:28 PM
Contact Sony here, although from experience I would recommend you contact your point of purchase - o2 for example will collect the phone from your home and offer a 3 day turnaround for repair or provide you with a refurbished handset. If you do send your handset to Sony, contact the service center in advance on 01233619320 to check they have parts, otherwise you may end up waiting weeks for the replacement component.