Take our customer survey to evaluate your visit.
It should only take a few minutes to answer five quick questions. Just click the Launch survey button at the end of your visit to begin.
Did you know that by clicking the Accept as Solution button You will help other people visiting the community to find their answer? Learn more.
Psst - What do you think about our community? Take a moment and share your thoughts around this community by doing this short survey.
2015-09-02 01:31 AM
Quite similar problem for me: Xperia SP won't charge or turn on.
Background: During the last few weeks, the phone suddenly died and booted again quite often, especially when using navigation or trying to do a phone call. Sometimes, it stuck in a kind of bootloop after that. All this was only happening when the phone was not plugged in. After plugging in, it booted again normally.
Now, it seems to have bootlooped itself to minimum battery during the night (while not being connected) - When I try to press the power button (while not plugged in), I only get a sequence of 2 red flashes from the status LED bar, short break, 2 red flashes again, and so on.
When plugged in: No reaction at all, no LED bar signs showing that the phone is charging, nothing.
Phone is not recognized by the PC.
Sometimes, after having it connected to charger / PC, the red light on the LED bar comes on as if it was charging. After half an hour or so, the display comes to life, showing "Sony" for about two seconds (still together with red light on the LED bar), then 2 or 3 seconds nothing (and no LED), then "Sony" again with red lights, and so on. Periods while the screen is on and showing "Sony" get shorter, until it is just for the fraction of a second, and then everything is off again - back to square 1.
No reactions whatsoever from the manual "off" switch behind the back cover.
Phone is not rooted, flashed or anything. Just stock Sony updates being made.
Any suggestions? Thank you very much.
2015-10-07 09:13 AM
Thnaks Man ....Its working . I purchased online and i checked its not charged
so i connect the charger it shows light indication but mobile was not turn it on
so i did the same thing and its started .
i was thinking its faulty .
thanks once again .
2015-10-10 12:40 AM
Hi. since I bought Xperia SP, it has been kind of slow (I also have a Xperia L and is faster). After 1 month of used it turn off because the battery energy got finished, I was told to reset de software. I thought it will help also in its slowness, but it still slow every time I open an app, or tried to make a phone call. It has half of its memory. What can I do?
2016-02-10 01:24 PM
my xperia sp hasnt been charging for 5 days now, red light just blinks when plugged in...tried volume up + power and also the off button under the back panel no change. so i read this forum, downloaded the pc companion and went through the steps, but the companion says that my phone needs to be 80% charged to repair/update.
ok..so i lied and said it was 80% charged then followed instructions (plug usb into pc, then hold vol down while plugging usb into phone/tablet *phone begins to charge & turns green at last!* then the update starts. going well so far.
bare in mind you will lose all of your contacts, photos and whatever is on the phone but your sd card is safe
thank you all so much for your posts, they helped me get here, hope this helps you.
2016-02-10 01:35 PM
nope, still not charging. its a green light that turns red again and flashes between the two when plugged in
2016-04-18 05:18 PM
If there are no solution, try to connect the headset...
I know the three times vibration just like others here, it means her answer: NO (way..).
I am plugging...
You know it helps her... )
Plug in the charger and when "she" refuses it - with three vibrations - unplug it. It won't work.
Second chance: press all the volume up + volume down + power and hold it for a while. (Until the three vibrations or other sign)
In the case it does not want to work the third chance may be remove back cover below the battery, and press the switch "off" with a pointed object.
Before you give it up - DO NOT BREAK THE PHONE - try to connect a headset.
I don't know how or why but she loves multifariousness and it worked for me TWO times )
After that all please feel free to try these solutions various times, but always remember you have to let her having a rest during the resuscitation. (Especially before the headset-trick ) )
Have a goooood luck guys!
Also have a wonderful day with working sonyXperias! )
2016-05-28 11:06 PM
https://www.youtube.com/watch?v=UNv2vSyRjjY this worked on mine trust a child to work it out
2016-06-17 04:04 AM
HI can anyone help me i am facing the issue on my sony xperia sp that the phone is not getting charged with any of the charger and it is not getting detected on the pc. It is getting on to 0% battery and again it shuts down. It heats a lot. I am really fed up with this phone. I have been using this phone from the past three years and i gave it to service centre once during the warranty for heating and hanging issue, all they did was updated the android and the problem worse eveyday. the other problem which i am facing is that the speakers of the phone won't work while playing music, movies,games whereas it works when i put the call on speaker mode and the earpiece wont wok even.
2017-01-07 12:38 AM
software repair is not always acting (sony xperia SP)
sometimes i got
maybe another description of the problem ... when the phone is connected to the pc, sometimes sony logo is shown ... green light is up ... stop en goes back to the red light...
what's the green light meening