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2015-08-12 07:56 PM
It has been 1 month or more since I couldn't play any sound in my mobile. It's not a hardware problem because I tested with the app "Diagnostics" and it worked. When I try to play Music e.g in Walkman or a game, doesn't work. I don't know why is the problem, could anyone help me please? I would be very grateful.
2015-08-12 07:57 PM
Does it work while on safe mode?
you could repair the phone with PCC
Bridge (for Mac)
Alternatives on How to backup Xperias
"I'd rather be hated for who I am, than loved for who I am not." Kurt Cobain (1967-1994)
2015-08-12 08:22 PM
Yes, I checked in Settings -> Volume and tried it. The most strange thing is that "Alarm" sound works, but Game, Media.... it doesn't.
2015-08-13 02:11 AM
Hi Descield, welcome to the community!
I agree with @Uliwooly - follow his advice and if repairing with PCC the second time still doesn't help then contact your lcoal Xperia Customer Care team.
2015-12-09 06:17 PM