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2013-07-02 02:56 AM
I was turning off my Xperia SP device and it has frozen on the shutting down screen!
Holding down the power off button, powe off + camera, hard reset on back or any other combination does not work!
Anyone else had this issue? This is a pretty weird thing to happen within a week of having the phone!!
2013-07-02 09:26 AM
Please have a look at page 11 in the user guide:
To force the device to shut down:
1. Remove the back cover.
2. Press and hold down the OFF button using the tip of a pen or a similar object. The
device turns off automatically.
*Do not use overly sharp objects that could damage the OFF button.
2013-07-03 05:38 PM
I tried that but it also did not work. I had to let the battery run out and charge it again, and then did a factory reset. Didn't have more problems so far, but I'm still very skeptical with the OS or hardware on this phone
2013-11-29 11:25 AM
exactly the same thing has happened with mine and I have owned it for exactly 7 days, what a disgrace, can anyone help before I have to drive 16 miles to the shop to have it sorted?
2013-11-29 11:42 AM
@karajane Try fix it using Sony Update Service(SUS) first,download it from here and fix it :
2014-05-04 08:37 PM
2014-05-04 09:53 PM
connect your phone to wall charger open back cover push and hold OFF button until phone vibrate 3 time..let it charge for hour
try to turn it on normalt
Some will call me fatalist And some will call me freak
But hidden in my throwing fist The fortune that I seek-- Amon amarth
2014-05-07 05:35 PM