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Viber call doesn't work

SOLVED
Inhabitant
Message 1 of 15
5,229 Views
Message 1 of 15

Viber call doesn't work

When i start a call in viber i can hear nothing after 5 seconds. The other person can hear everything but i'm not. I tried to reinstall the app many times but nothing can help. Any idea?
1 ACCEPTED SOLUTION

Accepted Solutions
Moderator
Message 6 of 15
6,655 Views
Message 6 of 15

Re: Viber call doesn't work

Oh,it has been reported already that this kind of apps like viber stopped working fine.I think you should wait for next update or visit a sony service for further info:

http://www.sonymobile.com/global-en/support/contact-us/



Moderators are not affiliated with, or work for Sony Mobile, and their posts represent their own opinions and views. Click here to find out more about the different roles on the community.

14 REPLIES 14
Moderator
Message 2 of 15
5,214 Views
Message 2 of 15

Re: Viber call doesn't work

Try settings-apps-all-viber,clear data and force stop.



Moderators are not affiliated with, or work for Sony Mobile, and their posts represent their own opinions and views. Click here to find out more about the different roles on the community.

Highlighted
Inhabitant
Message 3 of 15
5,209 Views
Message 3 of 15

Re: Viber call doesn't work

Still wrong
Moderator
Message 4 of 15
5,207 Views
Message 4 of 15

Re: Viber call doesn't work

Do you have any battery savers or task killers that could interfere with viber?



Moderators are not affiliated with, or work for Sony Mobile, and their posts represent their own opinions and views. Click here to find out more about the different roles on the community.

Inhabitant
Message 5 of 15
5,202 Views
Message 5 of 15

Re: Viber call doesn't work

I only use stamina mode but it is off. Nothing else. The problem started when the android refrished itself to 4.3
Moderator
Message 6 of 15
6,656 Views
Message 6 of 15

Re: Viber call doesn't work

Oh,it has been reported already that this kind of apps like viber stopped working fine.I think you should wait for next update or visit a sony service for further info:

http://www.sonymobile.com/global-en/support/contact-us/



Moderators are not affiliated with, or work for Sony Mobile, and their posts represent their own opinions and views. Click here to find out more about the different roles on the community.

Inhabitant
Message 7 of 15
5,195 Views
Message 7 of 15

Re: Viber call doesn't work

Oh :/ okay thanks
Moderator
Message 8 of 15
5,191 Views
Message 8 of 15

Re: Viber call doesn't work

Anytime,I am sorry for any inconvenience.



Moderators are not affiliated with, or work for Sony Mobile, and their posts represent their own opinions and views. Click here to find out more about the different roles on the community.

Learner
Message 9 of 15
4,910 Views
Message 9 of 15

Re: Viber call doesn't work

Still the same problem and we are in June now!
In my family we are all using a Sony Xperia sp and now we are disgusted about Sony we feel use. Viber Skype don't work at all for now 3 month we all go to change our mobile because Sony don't fix this amazing update! Thx Sony you are good PR for Apple and Samsung...
Inhabitant
Message 10 of 15
4,902 Views
Message 10 of 15

Re: Viber call doesn't work

Later i had other issues with viber, so now i use whatsapp. But this calling problem also appeared with other xperia phones. Anyway facebooks free call is working for me and skype also, but i havent used that in months