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Speaker problems - Xperia SP

SOLVED
Learner
Message 1 of 10
8,782 Views
Message 1 of 10

Speaker problems - Xperia SP

Hello everyone,

 

I'm with speaker problems on my 1 week old Xperia SP. All of its speaker functions are not working, such as ringtones, music/video, alarms, speaker calls, and even the tests in the Service Tests menu.  

 

It started suddenly, when I was on 12.0.A.1.257, and I've already tried everything to solve it, as I've been reading all 30 pages of this forum, plus other 34 of XDA forums. Tried to plug/unplug the headphones, reset its configuration using PC Companion and also Sony Update Service, and even manually upgraded the firmware to my actual and latest version, 12.0.A.2.254. Also tried to boot it in safe mode, with no luck.

 

Tried to call the customer service, and it was a waste of time, as they told me to get to the nearest repair station, which will be hard to do so, as I have no free time in the business hours.

 

I would be immensely grateful if anyone help me on this issue.

 

Thanks!

 

 

 

 

 

1 ACCEPTED SOLUTION

Accepted Solutions
Emperor
Message 2 of 10
9,901 Views
Message 2 of 10

Re: Speaker problems - Xperia SP

It seems to be a hardware issue, you have to take it or send it to a Sony repair center




"I'd rather be hated for who I am, than loved for who I am not." Kurt Cobain (1967-1994)

View solution in original post

9 REPLIES 9
Emperor
Message 2 of 10
9,902 Views
Message 2 of 10

Re: Speaker problems - Xperia SP

It seems to be a hardware issue, you have to take it or send it to a Sony repair center




"I'd rather be hated for who I am, than loved for who I am not." Kurt Cobain (1967-1994)

View solution in original post

Learner
Message 3 of 10
8,675 Views
Message 3 of 10

Re: Speaker problems - Xperia SP

So, I sent it to the repair center, and it really was a hardware problem.

 

Thanks all!

Emperor
Message 4 of 10
8,659 Views
Message 4 of 10

Re: Speaker problems - Xperia SP

I hope you get your phone back soon 




"I'd rather be hated for who I am, than loved for who I am not." Kurt Cobain (1967-1994)

Highlighted
One time poster
Message 5 of 10
8,578 Views
Message 5 of 10

Re: Speaker problems - Xperia SP

I had the same issue. I had updated my phone for the first time, yet also that same day had used the headphone jack for the first time. It was out for about two weeks while I was looking for suggestions, fixes and known issue. All of a sudden as I opened one of my bingo games the sound started back up, a little static for first second and has worked fine ever since. Makes me wonder if something inside the jack area was in stuck mode?

Inhabitant
Message 6 of 10
8,149 Views
Message 6 of 10

Re: Speaker problems - Xperia SP

It happens usually with the SP, Still waiting for a final solution I just plug unplug (2 or 3 times) the headphones till the sound comes back.
One time poster
Message 7 of 10
7,321 Views
Message 7 of 10

Re: Speaker problems - Xperia SP

you have saved me a lot of time, all i did was plug headphones in and out 3 times and sound came right back 

 

Thanks man 

Visitor
Message 8 of 10
6,305 Views
Message 8 of 10

Re: Speaker problems - Xperia SP

Thanks!!!!!! I had the same problem, but with your suggestion the sound came baaaaack!!!!

 

I've never updated the software again..!!! this happens always I update the phone..

 

Thanks

One time poster
Message 9 of 10
6,262 Views
Message 9 of 10

Re: Speaker problems - Xperia SP

Thanks for the info, I had the same problem and the sound came back when I poked around inside the headphone jack.
Learner
Message 10 of 10
5,176 Views
Message 10 of 10

Re: Speaker problems - Xperia SP

i have also faced it.... it's just the dust or carbon issue in 3.5 mm audio jack because of this phone seems like that handsfree is attached. you just rub the inside of jack with little size of any screw driver or any others thing with a small hole than jack. i was also just rub the inside my xperia sp jack then it was working fine.. its not a big issue... try this out it will be work for you...

 

thanks ...

Jahanzaib

Xperia Lover