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Probems with Xperia SP alarm...

SOLVED
Learner
Message 1 of 7
1,232 Views
Message 1 of 7

Probems with Xperia SP alarm...

Hi There,

 

Have been having a problem with my alarm the last couple of days. Went off yesterday at 06:30 as scheduled but I couldn't turn it off, no swipe to dismiss or snooze options on screen. I had to turn the phone off to shut it up and start it up again. Went off today at 06:30 and everything seemed back to normal, I chose to snooze for 5 mins. Went off again at 06:35 but back to yesterdays problem, no dismiss or snooze options on screen so had to turn the phone off again. Although the phone is definitely activating the alarm at the right times, it's at the right volume etc, there is no visual or touch feedback that it's happening at all. Hoping this can be solved or the phone will have to be returned.

 

Any help much appreciated.

1 ACCEPTED SOLUTION

Accepted Solutions
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Forum Legend
Message 2 of 7
1,447 Views
Message 2 of 7

Re: Probems with Xperia SP alarm...

Hi, delete the alarm setting and add again. If still having same problem, factory reset phone.

 

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6 REPLIES 6
Highlighted
Forum Legend
Message 2 of 7
1,448 Views
Message 2 of 7

Re: Probems with Xperia SP alarm...

Hi, delete the alarm setting and add again. If still having same problem, factory reset phone.

 

Don't forget to mark correct answer as Accepted Solution.
If you find the post helpful, press Kudos.

Learner
Message 3 of 7
1,205 Views
Message 3 of 7

Re: Probems with Xperia SP alarm...

Thanks for suggestion,

 

I'll try this and see what happens tomorrow morning.

Forum Legend
Message 4 of 7
1,202 Views
Message 4 of 7

Re: Probems with Xperia SP alarm...

Good luck and keep us updated! Slightly smiling Face

 

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If you find the post helpful, press Kudos.

Learner
Message 5 of 7
1,177 Views
Message 5 of 7

Re: Probems with Xperia SP alarm...

OK,

 

I sent my problem to the Sony tech help as well, they suggested doing a repair with PC companion rather thna a factory reset, a fresh install I guess. All good this morning, thanks again for the help.

Forum Legend
Message 6 of 7
1,169 Views
Message 6 of 7

Re: Probems with Xperia SP alarm...

Happy that you have it sorted out! Slightly smiling Face

 

Don't forget to mark correct answer as Accepted Solution.
If you find the post helpful, press Kudos.

One time poster
Message 7 of 7
912 Views
Message 7 of 7

Re: Probems with Xperia SP alarm...

I've acedently hit the powerbutton at the side to snooze, I know this will not snooze the alarm but what the **bleep** do I know that early in the morning, anyway I probably wont do it again. Point is this also cancels the apperence of the snooze button, leaving you with only the "turn off" the phone option.