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Phone number stored in phone when shipped, problem.

SOLVED
Visitor
Message 11 of 18
142 Views
Message 11 of 18

Re: Phone number stored in phone when shipped, problem.

I had this you have to repair the phone software in pc companion. Can't help with the back up though you will just have to put all back the way it was manually.

Visitor
Message 12 of 18
142 Views
Message 12 of 18

Re: Phone number stored in phone when shipped, problem.

Hi,

Had what, the back-up problem, or the phone number problem?

Cheers!

Visitor
Message 13 of 18
142 Views
Message 13 of 18

Re: Phone number stored in phone when shipped, problem.

Phone number problem as a repair completely wipes the phone.

Visitor
Message 14 of 18
142 Views
Message 14 of 18

Re: Phone number stored in phone when shipped, problem.

OK I will give that a go.

This'll mean I'll have to contend with the dreaded "preparing computer" nonsense for a good few hours Winking Face

Cheers

Visitor
Message 15 of 18
142 Views
Message 15 of 18

Re: Phone number stored in phone when shipped, problem.

Progress bar in "preparing" stuck at 95%ish for the last 45 minutes.... still waiting Winking Face

It's not even downloading any data, what is it doing?? Slightly smiling Face

Visitor
Message 16 of 18
142 Views
Message 16 of 18

Re: Phone number stored in phone when shipped, problem.

OK, Used SUS which was MUCH quicker.

Still not resolved though.

Guess it is the sim card.

Visitor
Message 17 of 18
142 Views
Message 17 of 18

Re: Phone number stored in phone when shipped, problem.

PC companion is still "preparing" by the way.

I've tried that software on three different machines now, all the same result.

Why can you click the continue button too when it's in progress?  What a silly design flaw.

Visitor
Message 18 of 18
1,242 Views
Message 18 of 18

Re: Phone number stored in phone when shipped, problem.

OK,

New sim placed in phone, sim in in limbo at the moment, but the phone states phone number "unknown"

So you can safely assume that the phone gets the number from the sim card, so the only way of changing it is by replacing the sim with a new programmed one.

Thanks for the assistance....well... =)