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PC Companion cant detect my phone

Rookie
Message 1 of 8
21,669 Views
Message 1 of 8

PC Companion cant detect my phone

I have a Dell i5 laptop running windows 7 64 bit version. when i connect my xperia sp sony pc companion cant detect my phone and the phone does not charging as well. I tried by re installing PC companion but didnt work. 

 

I tried via sony update service as well but the same thing it also cant detect by phone. 

 

This is a real headache since i cant trabsfer anyfiles between pc and phone and cant update as well. 

 

Please somebody help...

7 REPLIES 7
Moderator
Message 2 of 8
21,649 Views
Message 2 of 8

Re: PC Companion cant detect my phone

http://talk.sonymobile.com/t5/FAQ/USB-connection-problems/m-p/348074#U348074

 

Check out this topic.



Moderators are not affiliated with, or work for Sony Mobile, and their posts represent their own opinions and views. Click here to find out more about the different roles on the community.

Highlighted
Commissioner
Message 3 of 8
21,622 Views
Message 3 of 8

Re: PC Companion cant detect my phone

when you connect your phone to pc using Pc Companion your phone must be unlocked..try this
Rookie
Message 4 of 8
21,594 Views
Message 4 of 8

Re: PC Companion cant detect my phone

Wow that was simply amazing..it works....thanks mate...

Commissioner
Message 5 of 8
21,588 Views
Message 5 of 8

Re: PC Companion cant detect my phone

Glad i helped you...
One time poster
Message 6 of 8
17,904 Views
Message 6 of 8

Re: PC Companion cant detect my phone

Hi, my purpose for the PC Companion is to repair my Xperia M2. When I turn it on, it appears to boot but will end up just showing a "dead android logo".

 

And so I connected my phone to my pc, red light turns ON but PC Companion won't detect it.

 

Thanks!

One time poster
Message 7 of 8
6,715 Views
Message 7 of 8

Re: PC Companion cant detect my phone

i have a problem with my sony xperia z5 premium dual cannot be recognized in my sony companion 

 

One time poster
Message 8 of 8
6,063 Views
Message 8 of 8

Re: PC Companion cant detect my phone

Re: PC Companion cant detect my phone