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My Xperia Is Getting Overheated Very Quickly

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Enthusiast
Message 1 of 9
941 Views
Message 1 of 9

My Xperia Is Getting Overheated Very Quickly

My Xperia SP is getting overheated very quickly after just 15-20 mins of continuous use...and feels lyk the phone is burning....
Even the battery drains very quickly i.e 25% per hour...
It hardly last me 4-5 hours to use the phone..
Plz provide me with the solution..
1 ACCEPTED SOLUTION

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Enthusiast
Message 6 of 9
1,069 Views
Message 6 of 9

Re: My Xperia Is Getting Overheated Very Quickly

My previous xperia smartphone was damaged by the sony service providers...
So i am not willing to go to service center anymore as i have recently bought this xperia sp and i dont want to get it damaged..
So any other suggestions??
8 REPLIES 8
Commissioner
Message 2 of 9
935 Views
Message 2 of 9

Re: My Xperia Is Getting Overheated Very Quickly

Have you tried to repair or do a clean installation of your current firmware? Its a very annoying issue but not very logical..

Try with Pc companion or SUS...if the problem remains visit a sony service center...
Moderator
Message 3 of 9
893 Views
Message 3 of 9

Re: My Xperia Is Getting Overheated Very Quickly


@GreekXperiaSp wrote:
Have you tried to repair or do a clean installation of your current firmware? Its a very annoying issue but not very logical..

Try with Pc companion or SUS...if the problem remains visit a sony service center...

PCC - http://www.sonymobile.com/gb/tools/pc-companion/

 

SUS - http://www.sonymobile.com/gb/tools/update-service/



Moderators are not affiliated with, or work for Sony Mobile, and their posts represent their own opinions and views. Click here to find out more about the different roles on the community.

Enthusiast
Message 4 of 9
880 Views
Message 4 of 9

Re: My Xperia Is Getting Overheated Very Quickly

hmm me tooo fcing battery issues. my battery drains very fst nd whn i visited servce center thy tld me tht it is common as it has Android in it, i was really shocked wth their answer
really sony ur service nd update is really very poor
Samsung is much better thn u...
Enthusiast
Message 5 of 9
879 Views
Message 5 of 9

Re: My Xperia Is Getting Overheated Very Quickly

also it gets heated very fst...
Highlighted
Enthusiast
Message 6 of 9
1,070 Views
Message 6 of 9

Re: My Xperia Is Getting Overheated Very Quickly

My previous xperia smartphone was damaged by the sony service providers...
So i am not willing to go to service center anymore as i have recently bought this xperia sp and i dont want to get it damaged..
So any other suggestions??
Sam
Sony Xperia Support
Message 7 of 9
836 Views
Message 7 of 9

Re: My Xperia Is Getting Overheated Very Quickly

Whilst heating of the handset during use is normal, what you have described regarding this behavior is not and as you have tried all other suggestions repair is really the only option left sorry.

 

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Enthusiast
Message 8 of 9
786 Views
Message 8 of 9

Re: My Xperia Is Getting Overheated Very Quickly

The kind of service provided from the authorised sony service centers is really worst..
Its like sony don't give a **bleep** for the after sale service.
Commissioner
Message 9 of 9
745 Views
Message 9 of 9

Re: My Xperia Is Getting Overheated Very Quickly