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How to stop App from updating when I've deleted it?!

SOLVED
Rookie
Message 1 of 8
3,807 Views
Message 1 of 8

How to stop App from updating when I've deleted it?!

I've deleted an App but the stupid phone is still trying to update it - endlessly, on & on - & it's draining the battery. Obviously it will never update as the App is no longer there! I've tried switching the phone off for some time & back on again - twice - but this does not stop it. The phone is also not connected to the internet so I don;t know where it thinks it's updating from!

Please can someone advise me how to make this stop? 

(NB: I once posted a similar problem to this under a different account; but for some reason this website will not let me into my usual account so I've had to create a new one!).

1 ACCEPTED SOLUTION

Accepted Solutions
Sony Xperia Support
Message 5 of 8
4,704 Views
Message 5 of 8

Re: How to stop App from updating when I've deleted it?!

Hi Alami08,

 

Welcome to the community! Since you're new please be sure that you have checked out our Discussion guidelines

 

You could simply try re downloading the application and then allowing the update to take place, once done remove the app.

 

Let us know how you get on.


Official Sony Xperia Support Staff


If you're new to our forums, make sure that you've read our Discussion guidelines.

To get in touch with your local support team, please visit our contact page.

View solution in original post

7 REPLIES 7
Moderator
Message 2 of 8
3,803 Views
Message 2 of 8

Re: How to stop App from updating when I've deleted it?!

You are talking about apps from google play? Just select do not auto update apps from google play settings.



Moderators are not affiliated with, or work for Sony Mobile, and their posts represent their own opinions and views. Click here to find out more about the different roles on the community.

Rookie
Message 3 of 8
3,782 Views
Message 3 of 8

Re: How to stop App from updating when I've deleted it?!

Thanks - no it's a Panasonic camera app I installed but never use so I uninstalled it, so there is now no trace of it in the Apps list, except this stupid thing which keeps trying to update it all the time & obviously can't because the app is not there! I assumed it would simply stop trying to update when I uninstalled the app.

Moderator
Message 4 of 8
3,775 Views
Message 4 of 8

Re: How to stop App from updating when I've deleted it?!

Where have you installed it from? Are you sure it is uninstalled? Go to settings-apps-all,look for it.



Moderators are not affiliated with, or work for Sony Mobile, and their posts represent their own opinions and views. Click here to find out more about the different roles on the community.

Sony Xperia Support
Message 5 of 8
4,705 Views
Message 5 of 8

Re: How to stop App from updating when I've deleted it?!

Hi Alami08,

 

Welcome to the community! Since you're new please be sure that you have checked out our Discussion guidelines

 

You could simply try re downloading the application and then allowing the update to take place, once done remove the app.

 

Let us know how you get on.


Official Sony Xperia Support Staff


If you're new to our forums, make sure that you've read our Discussion guidelines.

To get in touch with your local support team, please visit our contact page.

View solution in original post

Highlighted
Talent
Message 6 of 8
3,748 Views
Message 6 of 8

Re: How to stop App from updating when I've deleted it?!

Thanks! This fixed it; I had to reinstall the app & then uninstall it. Thanlks very much (I'm the same person who posted this; had to log in via a different account as the site login was messing me about...).

Moderator
Message 7 of 8
3,743 Views
Message 7 of 8

Re: How to stop App from updating when I've deleted it?!

No problem,the other account has been banned.



Moderators are not affiliated with, or work for Sony Mobile, and their posts represent their own opinions and views. Click here to find out more about the different roles on the community.

Sony Xperia Support
Message 8 of 8
3,730 Views
Message 8 of 8

Re: How to stop App from updating when I've deleted it?!

Great news, glad we could help resolve this Slightly smiling Face


Official Sony Xperia Support Staff


If you're new to our forums, make sure that you've read our Discussion guidelines.

To get in touch with your local support team, please visit our contact page.