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How to restore factory settings

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One time poster
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Message 1 of 3

How to restore factory settings

Hi.....i had an accident with my xperia S due to which the screen is not at all appearing although the phone is completely functional with a blank screen. I want to know if i can restore factory settings to it somehow, If any body can help on this matter it would be much appreciated.

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Demigod
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Re: How to restore factory settings

Hold down on/off button and volume up until you feel a vibration (phone will restart)

Hold down on/off button and volume up until you feel 3 vibrations (phone will turn off)

Any better?

Otherwise you can do a repair of the phone software via Sony PC Companion:

Click on this link to get Sony PC companion:

http://www.sonymobile.com/gb/tools/pc-companion/

Start PC companion, start "Support Zone", start "Update phone software" and click on "Repair".

Follow the on-screen instructions.

2 REPLIES 2
Highlighted
Demigod
Message 2 of 3
1,449 Views
Message 2 of 3

Re: How to restore factory settings

Hold down on/off button and volume up until you feel a vibration (phone will restart)

Hold down on/off button and volume up until you feel 3 vibrations (phone will turn off)

Any better?

Otherwise you can do a repair of the phone software via Sony PC Companion:

Click on this link to get Sony PC companion:

http://www.sonymobile.com/gb/tools/pc-companion/

Start PC companion, start "Support Zone", start "Update phone software" and click on "Repair".

Follow the on-screen instructions.

One time poster
Message 3 of 3
1,340 Views
Message 3 of 3

Re: How to restore factory settings

Thank you Henke for the reply. I have just started with the repair software option.....it says all data and personlized settings would be lost except for pictures and videos on the intenal storage...that i have already removed. Can u please confirm if this would also delete messages present in the inbox?


And one more thing i un-intalled viber and whatsapp via my gmail account. They dont show up now on the list under my applications tab on the gmai account.however i can see their folder on the internal storage of my xperia S. so have they been removed or what?