account arrowhead-down arrowhead-up mobile-menu search sm-bold-x x-skinny-rounded x-skinny arrowhead-right social-facebook social-googleplus social-instagram social-linkedin social-pinterest social-qzone social-renren social-tencent social-twitter social-vkontakt social-weibo social-youku social-youtube

Please help us improve our website

Take our customer survey to evaluate your visit.

It should only take a few minutes to answer five quick questions. Just click the Launch survey button at the end of your visit to begin.

cancel
Showing results for 
Search instead for 
Did you mean: 

Accepted Solutions makes a difference!

Did you know that by clicking the Accept as Solution button You will help other people visiting the community to find their answer? Learn more.

Psst - What do you think about our community? Take a moment and share your thoughts around this community by doing this short survey.

Xperia R1 Plus - A Big Let Down Model

Regular
Message 1 of 1
849 Views
Message 1 of 1

Xperia R1 Plus - A Big Let Down Model

Dear Sony,

I'm facing following issues with my new Xperia R1 Plus (G2299) model.

  • Notification number counts under SMS/Whatsapp/Email apps are not displaying. Only Pop-up notifications displays.
  • Camera Shutter sound is not getting disable. Camera App-->Settings-->Shutter Sound-->Disable is not working.
  • Not received Oreo 8.0 update notification. Tried Settings-->About Phone-->Software Update but it shows no new updates.
  • Tried Factory Reset several times & found no fix for the above issues.

This post is from an ardent Sony mobile device user for a very long time (this is my 7th Sony mobile in last 10 years) & Sony, you completely let me down by this R1 Plus (G2299) model. I don't want to buy just a brick under Sony brand name. After buying this model I felt I have been completely cheated & looted by Sony.

Cons:

  • Where is Xperia flagship OS?!. OS is the main reason I still use Sony mobiles.
  • No pre-install apps such as Album, Music, Sony Camera, Sony Equalizer & so on.
  • No Xperia Companion Support. THIS IS A BIG LET DOWN. How do I do Software update/ Restore/ Backup if mobile crashes?. What I do with the brick if it fails to work properly. (Pls don't suggest Factory Reset).

 

Request you to look into this on Top Priority & proivde the following features for R1 Plus. This is humble request to you from a long time Sony user.

  • Xperia Flagship OS with all Xperia features as Cam, Album, Music, etc.
  • Xperia Companion Support for R1 Plus.

Thanks.