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2018-03-23 03:33 AM - edited 2018-03-23 03:37 AM
Try to take data backup & factory resetting or remove all Gmail account and add it again in your r1 cause even I'm using r1+ and had this issue I removed Gmail and deleted all contacts taking its backup and restored it again after device logged in to Gmail account now only issue I'm facing is what's app crashes while seeing status and downloading pictures, contact and other app works fine
2018-03-23 04:54 AM
Yes I do this but the problem is still persist.
And also I reinstall it 5 time. Please give a another solution
2018-03-27 12:56 PM
Do you mean Whatsapp crashed ?
This would be my order of troubleshooting :
Have you tried restarting the phone ?
Clear cache ?
Reinstall whatsapp ?
Factory reset ?
2018-03-30 12:52 PM
WhatsApp image not downloading after Oreo update before update mobile was work well so please give solution as soon as possible.
We have try much like WhatsApp reinstall and mobile factory reset but problem remains same
It is urgent for me
2018-03-30 08:10 PM
After updating into Oreo my.phone some time freeze.... WhatsApp crashed , camera not open...issue in contacts....please help Sony...give another new security update ...as soon as possible
2018-03-31 06:08 AM
if anybody have same problem go to sony care centre and told them to downgrade the software to naugat. I did Same and now its working fine .