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Mic problem in Xperia R1 Plus G2299

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Mic problem in Xperia R1 Plus G2299

The Support Team

 

My device (Xperia R1 Plus) is running on official Android 8.0 . While recording audio or video, the sound comes out highly compressed, and in loud environments, it's plain white noise. Probably NOT a hardware fault, as the sound is natural for about the first second of the recording, then goes fully compressed.

 

Urgent Fix needed.

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