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Camera is not in full screen : Black margin gaps on both left and right side

Learner
Message 1 of 8
1,762 Views
Message 1 of 8

Camera is not in full screen : Black margin gaps on both left and right side

Hi Everyone,

                   I don't know I'm only having this issue, my camera app having black gaps on both right and left side.. Is it normal? When I was seeing the unboxing videos in YouTube, camera looks to fit the screen.. What is the problem with my device? Tell me anyone..Screenshot_20180119-110402.png 

7 REPLIES 7
Moderator
Message 2 of 8
1,760 Views
Message 2 of 8

Re: Camera is not in full screen : Black margin gaps on both left and right side

@PraveenSD

What resolution is the camera set on? Find it in your camera settings menu.



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Learner
Message 3 of 8
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Message 3 of 8

Re: Camera is not in full screen : Black margin gaps on both left and right side

it is 13MP 

Moderator
Message 4 of 8
1,755 Views
Message 4 of 8

Re: Camera is not in full screen : Black margin gaps on both left and right side

@PraveenSD

Do you have any other resolutions available? Did you try any of them?



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Learner
Message 5 of 8
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Message 5 of 8

Re: Camera is not in full screen : Black margin gaps on both left and right side

I tried everything(10MP,8MP and 5MP).. And also same issue when I switch to front camera.. Front camera shots are looks very blur.. It means do I have any problem with Camera hardware? 

Moderator
Message 6 of 8
1,751 Views
Message 6 of 8

Re: Camera is not in full screen : Black margin gaps on both left and right side

@PraveenSD

Not necessarily, but I don't have an R1 at hand so that's why I'm asking about these settings. I suggest that you find another R1 in a shop or with a friend and see if it also have those black edges.

 

Did you remove the protective screen film that comes out of the box?



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Disclaimer: Moderators are not affiliated with or work for Sony Mobile, their posts represent their own opinions and views. Click here to find out more about the different roles in the community.

Learner
Message 7 of 8
1,749 Views
Message 7 of 8

Re: Camera is not in full screen : Black margin gaps on both left and right side

Yes friend.. I removed..

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mv4
Adviser
Message 8 of 8
1,739 Views
Message 8 of 8

Re: Camera is not in full screen : Black margin gaps on both left and right side

Screenshot_20180122-151230.png

 That is normal. Watch those videos in high definition, you'll be able to make out clearly