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Xperia Play Network not available

SOLVED
Rookie
Message 1 of 10
2,802 Views
Message 1 of 10

Xperia Play Network not available

My phone displays a yellow triangle sign with an exclamation mark on it.

I cannot connect to the 3 network. No 3 network is being shown. I can't make calls, or connect to the internet.

 

All the displayed networks are unavailable.

The battery is fully charged, It was working this morning.

On the right hand side in brackets is says "No Service"

1 ACCEPTED SOLUTION

Accepted Solutions
Rookie
Message 9 of 10
3,587 Views
Message 9 of 10

Re: Xperia Play Network not available

Right,

for anyone reading this, there are a couple things you should try.

Firstly take your sim out and try it on another phone, this is to see whether there is a fault with the sim itself.

Secondly insert a new sim into your phone to see if that works. If it does chances are your phone is messed up.

If you don't have the option to try this because like me you're at work or have no phones or sim's around then just do what i did.

Factory reset! This will erase all your data so make sure you've backed everything up.

The factory reset sorted everything out for me.

9 REPLIES 9
Highlighted
Forum Legend
Message 2 of 10
2,800 Views
Message 2 of 10

Re: Xperia Play Network not available

Hi, try something simple .... remove and reinsert SIM card and see if this helps.

 

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Rookie
Message 3 of 10
2,795 Views
Message 3 of 10

Re: Xperia Play Network not available

Hi  thank you for your quick reply.

I took the sim and battery out 5 minutes ago, i'll give it another 5 and try inserting the sim only without the SD card.

Thanks again.

Forum Legend
Message 4 of 10
2,792 Views
Message 4 of 10

Re: Xperia Play Network not available

No problem, keep us updated.

 

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If you find the post helpful, press Kudos.

Rookie
Message 5 of 10
2,787 Views
Message 5 of 10

Re: Xperia Play Network not available

Still no luck i'm afraid. 

Still no service.

Yellow triangle with exclamation mark still there.

Forum Legend
Message 6 of 10
2,780 Views
Message 6 of 10

Re: Xperia Play Network not available

Another easy one to check, contact your Network Operator to confirm that the network is fine.

Alternatively, see if you are able to test your SIM card on another phone and also check with another SIM Card on your phone.

 

Don't forget to mark correct answer as Accepted Solution.
If you find the post helpful, press Kudos.

 

 

Rookie
Message 7 of 10
2,776 Views
Message 7 of 10

Re: Xperia Play Network not available

This will be problematic as I'm at work currently and have access to no other phones or sim's.

I can try this later when i get home, currently in Sony xperia chat support.

Will update asap.

Forum Legend
Message 8 of 10
2,762 Views
Message 8 of 10

Re: Xperia Play Network not available

Good luck! Hopefully it is neither the software or hardware issue ....

 

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If you find the post helpful, press Kudos.

Rookie
Message 9 of 10
3,588 Views
Message 9 of 10

Re: Xperia Play Network not available

Right,

for anyone reading this, there are a couple things you should try.

Firstly take your sim out and try it on another phone, this is to see whether there is a fault with the sim itself.

Secondly insert a new sim into your phone to see if that works. If it does chances are your phone is messed up.

If you don't have the option to try this because like me you're at work or have no phones or sim's around then just do what i did.

Factory reset! This will erase all your data so make sure you've backed everything up.

The factory reset sorted everything out for me.

Forum Legend
Message 10 of 10
2,756 Views
Message 10 of 10

Re: Xperia Play Network not available

Great! Glad that you have it sorted out! Slightly smiling Face

 

Don't forget to mark correct answer as Accepted Solution.
If you find the post helpful, press Kudos.