account arrowhead-down arrowhead-up mobile-menu search sm-bold-x x-skinny-rounded x-skinny arrowhead-right social-facebook social-googleplus social-instagram social-linkedin social-pinterest social-qzone social-renren social-tencent social-twitter social-vkontakt social-weibo social-youku social-youtube

Please help us improve our website

Take our customer survey to evaluate your visit.

It should only take a few minutes to answer five quick questions. Just click the Launch survey button at the end of your visit to begin.

cancel
Showing results for 
Search instead for 
Did you mean: 

Accepted Solutions makes a difference!

Did you know that by clicking the Accept as Solution button You will help other people visiting the community to find their answer? Learn more.

Psst - What do you think about our community? Take a moment and share your thoughts around this community by doing this short survey.

Problems Updating Xperia Play

SOLVED
Unregistered user
Not applicable
Message 1 of 2
5,690 Views
Message 1 of 2

Problems Updating Xperia Play

Hello All,

I'm trying to update my Xperia Play but I keep running into the same issue.

I run the Sony Ericcsson PC Companion, and click update phone, and all seems to be going well until I get to Step 2. After checking for an update my phone shuts down automatically. Then step 2 says to unplug the phone, turn it off, then plug it back in while holding the Back button. I do all that but nothing happens.

Help would be much appreciated

1 ACCEPTED SOLUTION

Accepted Solutions
Highlighted
Sony Xperia Support
Message 2 of 2
2,349 Views
Message 2 of 2

Re: Problems Updating Xperia Play

I suggest trying to perform the update with the Update Service instead. Please use the link below to download this software.

http://www.sonyericsson.com/cws/support/mobilephones/downloads/subject/updateservice/satio?cc=au&lc=...


Official Sony Xperia Support Staff


If you're new to our forums, make sure that you've read our Discussion guidelines.

To get in touch with your local support team, please visit our contact page.

1 REPLY 1
Highlighted
Sony Xperia Support
Message 2 of 2
2,350 Views
Message 2 of 2

Re: Problems Updating Xperia Play

I suggest trying to perform the update with the Update Service instead. Please use the link below to download this software.

http://www.sonyericsson.com/cws/support/mobilephones/downloads/subject/updateservice/satio?cc=au&lc=...


Official Sony Xperia Support Staff


If you're new to our forums, make sure that you've read our Discussion guidelines.

To get in touch with your local support team, please visit our contact page.