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2015-10-30 05:10 PM
Yesterday, I was on my Xperia P (ICS) when some apps began to stop (Gmail, Google services...).
It made the phone instable, so I decided to restart it.
When I tried to restart it, it didn't finish the boot process: first "Sony", then "XPERIA", then "Orange" (my phone operator), then stop and restart... and again...
Today, I tried to start the phone in safe mode, but none of the several processes I read about are working: neither by tapping the menu button, neither by pressing several times the volume down button...
So, I can't enter the safe mode!
I'm really depressed... I don't know what to do to make it start, at least just to save my contacts and messages...
Any help would be useful!
Thanks a lot!
2015-10-30 06:19 PM
2015-10-30 06:32 PM
No SD card on the Xperia P.
And without the SIM card: no more effect...
Any other idea?
Could the firmware of my phone operator prevent the safe mode?
2015-10-30 06:38 PM
I tried, but I can't connect the phone to the computer since the boot process can't succeed.
I connected the phone, and during the boot process, the computer started to locate it, but couldn't go further when the phone restarted...
Any attempt to maintain a connection between the phone and the PC aborted.
Thanks for your help!
Any other idea?
2015-10-30 06:53 PM
This is a long process but bare with me, it might work
connect the phone to a wall charger > let it charge until the notification LED turns green > run PCC on your computer > support zone > repair > connect the phone to the computer > press and hold power & volume up until the phone reboots > once the phone turn off > release the keys > immediately press the volume key as stated on PCC > this might work, it might require multiple attempts.
"I'd rather be hated for who I am, than loved for who I am not." Kurt Cobain (1967-1994)