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Media sound not working in Xperia P

SOLVED
One time poster
Message 1 of 11
6,903 Views
Message 1 of 11

Media sound not working in Xperia P

Hello everyone,


I play asphalt7 in my xperia on regular basis. There was no problem. Last night when I opened asphalt,it opened silently, though my phone wasn’t on silent mode. And after that my whole media sound is not working at all. I have tried in every way to bring it back; even I have done factory reset. But still no media sound (which includes Walkman, apps , video).please help!!!! Slightly frowning Face
thanks in advance for ur help

1 ACCEPTED SOLUTION

Accepted Solutions
Apprentice
Message 5 of 11
8,943 Views
Message 5 of 11

Re: Media sound not working in Xperia P

try plugging in your earphone and then remove it. mine happens some times i plug the earphone and remove it and it works! Thinking Face

10 REPLIES 10
One time poster
Message 2 of 11
6,681 Views
Message 2 of 11

Re: Media sound not working in Xperia P

by the way my ringer and alarm sounds are working fine

Highlighted
Demigod
Message 3 of 11
6,681 Views
Message 3 of 11

Re: Media sound not working in Xperia P

Try to restart the phone.

Check if you have certain apps installed such as: Battery saver-app, Task manager, Task killer-app, Anti-Virus-app.

Uninstall those apps and see if the problem is solved

What happens if you reinstall for example Asphalt 7?

Same result?

One time poster
Message 4 of 11
6,681 Views
Message 4 of 11

Re: Media sound not working in Xperia P

told u i have done factory reset!it wipes all application as well settings.but no result

Apprentice
Message 5 of 11
8,944 Views
Message 5 of 11

Re: Media sound not working in Xperia P

try plugging in your earphone and then remove it. mine happens some times i plug the earphone and remove it and it works! Thinking Face

One time poster
Message 6 of 11
6,681 Views
Message 6 of 11

Re: Media sound not working in Xperia P

it really worked!! Face with open Mouth Face with open Mouth is there any permanent solution?? its really a awful problem!is it a hardware problem??

Moderator
Message 7 of 11
6,681 Views
Message 7 of 11

Re: Media sound not working in Xperia P

Not all of us experience this issue.It sounds more like a software glitch.



Moderators are not affiliated with, or work for Sony Mobile, and their posts represent their own opinions and views. Click here to find out more about the different roles on the community.

One time poster
Message 8 of 11
6,681 Views
Message 8 of 11

Re: Media sound not working in Xperia P

now im updating to 6.2.A.1.100 firmware...hopefully it has less problem then the preivous jelly bean update

Apprentice
Message 9 of 11
6,681 Views
Message 9 of 11

Re: Media sound not working in Xperia P

Please mark as correct answer! Slightly smiling Face

One time poster
Message 10 of 11
4,394 Views
Message 10 of 11

Re: Media sound not working in Xperia P

I have the same issues with my Xperia XA1. I bought the phone few days ago, updated it to the latest xperia software. Everything works fine then suddenly the media audio is not working (no audio for mp4, mp3) but ringtone, notif sound, and headset working. Done resetting it, rebooting it, and removing the earphone back and from but still did not work. Need help here. Thanks