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Mobile World Congress 2019

Sonys Press conference from MWC took place end of February
If you missed it you can watch it here.
Please join the discussion here and share your thoughts on what was anounced here. MWC 2019 discussion.

software update cannot be installed

Rookie
Message 1 of 6
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Message 1 of 6

software update cannot be installed

System update cannot be installed. Error 0x803d0020. I tried to install it using just phone and with a laptop. Both attempts were unsuccessful.  

5 REPLIES 5
Visitor
Message 2 of 6
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Message 2 of 6

Re: software update cannot be installed

what was result?

 

Over weekend my phone has changed the 'unlock pattern' and i am unable to get into anything. Phone is ready to install latest software though?

in the UK on vodafone netwo


@NataliaTk wrote:

System update cannot be installed. Error 0x803d0020. I tried to install it using just phone and with a laptop. Both attempts were unsuccessful.  



rk, is this an android update?

Rookie
Message 3 of 6
346 Views
Message 3 of 6

Re: software update cannot be installed

No, it's Sony system update 

Visitor
Message 4 of 6
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Message 4 of 6

Re: software update cannot be installed

apart from not loading update is phone still working ok?

thanks

Rookie
Message 5 of 6
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Message 5 of 6

Re: software update cannot be installed

Yes. It works

Visitor
Message 6 of 6
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Message 6 of 6

Re: software update cannot be installed

thanks, looks like we have a different problem, good luck