account arrowhead-down arrowhead-up mobile-menu search sm-bold-x x-skinny-rounded x-skinny arrowhead-right social-facebook social-googleplus social-instagram social-linkedin social-pinterest social-qzone social-renren social-tencent social-twitter social-vkontakt social-weibo social-youku social-youtube

Please help us improve our website

Take our customer survey to evaluate your visit.

It should only take a few minutes to answer five quick questions. Just click the Launch survey button at the end of your visit to begin.

cancel
Showing results for 
Search instead for 
Did you mean: 
Tips & Tricks

If you want to get the max out of your Xperia phone then check out Xperia tips page.

a problem with microphone (sony m5)

One time poster
Message 1 of 3
1,511 Views
Message 1 of 3

a problem with microphone (sony m5)

hi, i've got a problem with my phone's microphone. it doesn't work with any programmes (snapchat, instagram) and even doesn't work while i'm calling someone, but somehow works when i open camera and try to film a video Slightly frowning Face i can't find a solution, please help me

2 REPLIES 2
Emperor
Message 2 of 3
1,506 Views
Message 2 of 3

Re: a problem with microphone (sony m5)

@aiste1337 

 

I'm sorry to hear that, could you test the phone in safe mode 




"I'd rather be hated for who I am, than loved for who I am not." Kurt Cobain (1967-1994)

Highlighted
Rookie
Message 3 of 3
790 Views
Message 3 of 3

Re: a problem with microphone (sony m5)

I have the same problem. I have reset the phone (Xperia M5) twice and it has not repaired the issue. My mic works fine in safe mode but does not work in calls unless I put it on loudspeaker. Also cannot send Whatsapp Voice Notes as they come through silent. I have disabled OK google and also google using my mic completely and still it does not work. Very frustrating.