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a problem with microphone (sony m5)

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Message 1 of 3
Message 1 of 3

a problem with microphone (sony m5)

hi, i've got a problem with my phone's microphone. it doesn't work with any programmes (snapchat, instagram) and even doesn't work while i'm calling someone, but somehow works when i open camera and try to film a video Slightly frowning Face i can't find a solution, please help me

Message 2 of 3
Message 2 of 3

Re: a problem with microphone (sony m5)



I'm sorry to hear that, could you test the phone in safe mode 

"I'd rather be hated for who I am, than loved for who I am not." Kurt Cobain (1967-1994)

Message 3 of 3
Message 3 of 3

Re: a problem with microphone (sony m5)

I have the same problem. I have reset the phone (Xperia M5) twice and it has not repaired the issue. My mic works fine in safe mode but does not work in calls unless I put it on loudspeaker. Also cannot send Whatsapp Voice Notes as they come through silent. I have disabled OK google and also google using my mic completely and still it does not work. Very frustrating.